At a Glance
- Tasks: Welcome guests, deliver exceptional customer experiences, and drive sales in a luxury watch boutique.
- Company: Join Watchfinder, a leader in the pre-owned luxury watch market.
- Benefits: Competitive salary, commission, private healthcare, and generous holiday scheme.
- Other info: Dynamic role with opportunities for personal development and career growth.
- Why this job: Be part of a passionate team and learn about luxury watches while making customers smile.
- Qualifications: Customer service experience and a passion for luxury retail are key.
The predicted salary is between 25000 - 30000 £ per year.
How will you make an impact? As a Sales Advisor you will be an ambassador for the company, welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling, and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist. At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre‑owned watch market selling multiple brands of luxury timepieces. We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us.
Working at our Leeds Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team. The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes guiding clients through our sales & purchasing journeys, welcoming walk‑ins and clienteling, ensuring that our clients have a memorable and seamless experience, managing appointments, chasing leads and all‑round sales administration, whilst always championing operational excellence. Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products. You need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding.
Qualifications
- Experience of working in a customer focussed environment, working with customers in a 1:1 setting would be advantageous
- Passionate about luxury retail and delivering an exceptional service to customers
- Results driven with experience working in a target driven sales environment (KPI’s)
- Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
- Confident communicator with experience in speaking with customers via phone and email
- Ability to take in technical information with a willingness to learn about our products
- Strong administration skills and competent using various systems
- Excellent problem solving skills
- Highly organised with the ability to prioritise own workload
- The consummate team player who will put team success ahead of personal gain
Benefits and Incentives
- Competitive salary and commission structure.
- Private healthcare and dental
- Competitive pension scheme
- Holiday scheme – Increasing annual leave
- Cycle to work scheme
- Employee Assistant programme
- Income Protection
- Life Assurance
Sales Advisor in Leeds employer: Watchfinder
At Watchfinder, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Leeds Boutique where passion for luxury retail meets unparalleled customer service. Our commitment to employee growth is evident through comprehensive training and support, ensuring that every Sales Advisor not only excels in their role but also thrives in their career journey. With competitive salaries, generous benefits, and a focus on teamwork and personal development, we create an environment where you can truly make an impact and enjoy a rewarding career in the pre-owned watch market.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Leeds
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Watchfinder's culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an exceptional experience, think of scenarios where you can showcase your interpersonal skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to talk numbers! Brush up on your sales experience and be prepared to discuss how you've met KPIs in the past. Showing that you're results-driven will definitely catch their attention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Watchfinder family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor in Leeds
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for luxury retail shine through in your application. We want to see that you genuinely care about delivering an exceptional customer experience and have a keen interest in the pre-owned watch market.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer-focused roles. We love seeing how you've achieved sales targets or worked in a 1:1 setting, so don’t hold back on those details!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've demonstrated our core values of being caring, pioneering, and outstanding in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Watchfinder
✨Know Your Watches
Before the interview, take some time to research the different brands and types of luxury watches. Familiarise yourself with the pre-owned market and be ready to discuss your favourite pieces. This shows genuine interest and will impress the interviewers at Watchfinder.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you made a positive impact on a customer's experience and be ready to share these stories. This aligns perfectly with the role's focus on clienteling and creating memorable experiences.
✨Demonstrate Your Passion for Learning
Since Watchfinder values individuals who are keen to learn, express your enthusiasm for personal development during the interview. Share any relevant training or courses you've taken, and highlight your willingness to learn about the products and the industry.
✨Be a Team Player
Prepare to discuss how you work well in a team environment. Think of examples where you put team success ahead of personal gain. This will resonate with the company's core values and show that you're a good fit for their culture.
