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- Tasks: Welcome guests, deliver exceptional customer service, and achieve sales targets in a luxury watch boutique.
- Company: Join Watchfinder & Co., the premier resource for buying and selling pre-owned luxury watches.
- Benefits: Competitive salary, commission, private healthcare, and a supportive work environment.
- Other info: Transparent interview process with opportunities for personal development and career growth.
- Why this job: Be part of a passionate team and learn about luxury watches while making customers smile.
- Qualifications: Strong communication skills, a passion for luxury retail, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
As a Sales Advisor you will be an ambassador for the company, responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.
At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!
Working at our Mayfair Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.
Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products. You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
The process for this opportunity would be:
- 1st stage – A ‘Let’s Chat’ conversation Initially, when your application is selected, you will receive an introduction call to explain the main points in terms of this position, and to have a chance to showcase your motivation.
- 2nd stage – Meet & Greet with our Boutique Manager and Assistant Manager to learn more about your technical experience and expertise.
As well as a competitive salary and commission structure we also offer a great benefits package:
- Private healthcare and dental
- Competitive pension scheme
- Holiday scheme – Increasing annual leave
- Cycle to work scheme
- Employee Assistant programme
- Income Protection
- Life Assurance
Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company. If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Mayfair boutique!
Sales Advisor in London employer: Watchfinder & Co
Contact Detail:
Watchfinder & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Watchfinder's history, values, and the luxury watch brands they offer. This knowledge will help you connect with customers and show your passion for the industry.
✨Tip Number 2
Practice your people skills! Role-play different customer scenarios with friends or family. The more comfortable you are engaging with various personalities, the better you'll be at delivering that exceptional customer experience.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for customers to come to you; take the initiative to welcome them into the boutique and start conversations. Show them you're genuinely interested in helping them find the perfect watch.
✨Tip Number 4
Stay organised and manage your time well! With multiple tasks like clienteling and handling online enquiries, keeping a clear plan will help you stay on top of your workload and meet those sales targets.
We think you need these skills to ace Sales Advisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury watches shine through! We want to see that you’re genuinely interested in the industry and excited about the opportunity to join our team.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Focus on your customer service experience and any sales achievements to show us you can deliver results!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Watchfinder & Co
✨Know Your Watches
Before your interview, take some time to research the brands and types of watches that Watchfinder sells. Familiarise yourself with luxury watch terminology and trends in the pre-owned market. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
As a Sales Advisor, delivering exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can relate these experiences to the role at Watchfinder, highlighting your ability to create memorable customer interactions.
✨Demonstrate Your Passion
Watchfinder values individuals who are passionate about luxury retail. Be ready to express why you’re interested in the watch industry and what excites you about working with high-end products. Your enthusiasm can set you apart from other candidates!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Watchfinder. This shows that you’re not just interested in the job, but also in how you can contribute to and grow with the company.