At a Glance
- Tasks: Welcome guests, deliver exceptional customer experiences, and achieve sales targets in a luxury watch boutique.
- Company: Join Watchfinder, the premier resource for buying and selling premium pre-owned watches.
- Benefits: Competitive salary, commission, private healthcare, and a supportive team environment.
- Other info: Transparent interview process with opportunities for personal development and career growth.
- Why this job: Be part of a passionate team and learn about luxury watches while making customers smile.
- Qualifications: Customer service experience and a genuine interest in luxury retail are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
As a Sales Advisor you will be an ambassador for the company, responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.
At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!
Working at our Leeds Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes guiding clients through our sales & purchasing journeys, welcoming walk-ins and clienteling ensuring that our clients have a memorable and seamless experience, managing appointments, chasing leads and all-round sales administration, whilst always championing operational excellence.
Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products. You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!
Experience of working in a customer focussed environment, working with customers in a 1:1 setting would be advantageous. Passionate about luxury retail and delivering an exceptional service to customers. Results driven with experience working in a target driven sales environment (KPI’s). Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development. Confident communicator with experience in speaking with customers via phone and email. Ability to take in technical information with a willingness to learn about our products. Strong administration skills and competent using various systems. Excellent problem-solving skills. Highly organised with the ability to prioritise own workload. The consummate team player who will put team success ahead of personal gain.
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
The process for this opportunity would be:
- 1st stage – A ‘Let’s Chat’ conversation. Initially, when your application is selected, you will receive an introduction call to explain the main points in terms of this position, and to have a chance to showcase your motivation.
- 2nd stage – Meet & Greet with our Boutique Manager and Assistant Manager to learn more about your technical experience and expertise.
As well as a competitive salary and commission structure we also offer a great benefits package: Private healthcare and dental, Competitive pension scheme, Holiday scheme – Increasing annual leave, Cycle to work scheme, Employee Assistant programme, Income Protection, Life Assurance.
Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.
If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Leeds Boutique!
Sales Advisor in Leeds employer: Watchfinder & Co
At Watchfinder & Co., we pride ourselves on being an exceptional employer, offering a supportive and family-oriented work culture that fosters personal and professional growth. Our Leeds Boutique provides a unique opportunity to engage with luxury timepieces in an intimate setting, where passionate individuals can thrive while delivering outstanding customer service. With competitive benefits, a transparent career progression path, and a commitment to employee development, joining our team means becoming part of an exciting journey in the pre-owned watch market.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Leeds
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Watchfinder's history, values, and products. This will not only impress your interviewers but also help you connect with their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be in a 1:1 setting, think of scenarios where you can showcase your ability to engage with customers and provide exceptional service. Role-play with a friend if you can!
✨Tip Number 3
Show your passion for luxury retail! Whether it's through your personal experiences or knowledge about watches, let your enthusiasm shine during the interview. It’s all about making that connection with the brand.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance to chat with the Boutique Manager, come prepared with thoughtful questions about the role and the team. This shows you're genuinely interested and ready to engage.
We think you need these skills to ace Sales Advisor in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury retail and watches shine through! We want to see that genuine interest in the industry, so don’t hold back on sharing why you’re excited about this opportunity.
Tailor Your Experience:Make sure to highlight any customer service or sales experience you have, especially in a 1:1 setting. We love seeing how your past roles align with what we do at Watchfinder, so be specific about your achievements!
Be Personable:Remember, we’re looking for confident communicators! Use your application to showcase your interpersonal skills. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role at our Leeds Boutique!
How to prepare for a job interview at Watchfinder & Co
✨Know Your Watches
Before your interview, take some time to research the brands and types of watches that Watchfinder sells. Familiarise yourself with luxury watch terminology and trends in the pre-owned market. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create memorable experiences, which is key for a Sales Advisor role.
✨Emphasise Teamwork
Since the role involves working closely with a team, be ready to discuss your experiences as a team player. Share specific instances where you contributed to team success or supported colleagues. Highlighting your collaborative spirit will resonate well with their core values.
✨Be Results-Driven
Familiarise yourself with sales targets and KPIs, as these are crucial for the role. Prepare to discuss how you've met or exceeded targets in previous positions. Showing that you're results-driven and understand the importance of achieving goals will make you stand out as a candidate.
