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For Companies At a Glance
- Tasks: Lead and inspire a sales team while delivering exceptional client experiences.
- Company: Join Breitling, a prestigious luxury watch brand known for its precision and innovation.
- Benefits: Enjoy flexible working options, generous discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team that values excellence and client relationships in luxury retail.
- Qualifications: Experience in supervising teams and a passion for outstanding customer service is essential.
- Other info: Diversity and inclusion are celebrated; applications are reviewed anonymously.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Do you have experience of leading / supervising a sales team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Breitling is one of the best-known watch brands in the world that continues to forge its own path thanks to its rich watch collections dedicated to the full spectrum of airborne, land, seagoing – and underwater – adventures.
Responsibilities
Our Supervisors are role models for the Breitling brand; dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Boutiques, working towards personal and team targets and assisting management when required. You will play a key role in the success of the store by identifying, sharing and spreading best practice; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
Requirements
- Experience of supervising a team
- Service orientated with a great understanding of what excellent client experience looks like
- Always looking for an opportunity to exceed expectations and provide a memorable experience
- Exceptional communication and interpersonal skills
- Eager to learn and build on your retail and product knowledge
- Always ready to go the extra mile
About us
A specialist of technical watches, Breitling has played a crucial role in the development of the wrist chronograph and is a leader in this complication. One of the world\’s only major watch brands to equip all its models with chronometer-certified movements, the ultimate token of precision, Breitling is also one of the rare companies to produce its own mechanical chronograph movements, entirely developed and manufactured in its own workshops. This family business is also one of the last remaining independent Swiss watch brands.
At the Watches of Switzerland Group, we have partnered with Breitling opening mono-brand boutiques across the UK, US, and now Europe. We are FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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Supervisor employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Breitling's product range and brand history. Understanding the unique features of their watches and the brand's heritage will help you engage confidently with clients and demonstrate your passion for the products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to exceed sales targets or improve customer service.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience in watch sales. Building connections can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss how you would create memorable client experiences. Think of innovative ideas that align with Breitling's brand values and how you can implement them in a supervisory role to enhance customer satisfaction.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising sales teams and your understanding of luxury retail. Use specific examples that demonstrate your ability to lead and deliver exceptional client experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Breitling brand and luxury retail. Mention how your skills align with their values, particularly in building lasting client relationships and exceeding expectations.
Showcase Relevant Experience: In your application, emphasise any previous roles where you successfully led a team or improved client satisfaction. Use metrics or specific achievements to illustrate your impact.
Demonstrate Product Knowledge: Research Breitling's watch collections and be prepared to discuss them in your application. Showing that you have a genuine interest in their products will set you apart from other candidates.
How to prepare for a job interview at Watches of Switzerland
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your experience in leading and supervising a sales team. Be prepared to share specific examples of how you've motivated your team, resolved conflicts, and achieved targets in previous roles.
✨Understand the Brand
Familiarise yourself with Breitling's history, values, and product range. Showing that you have a genuine passion for the brand and its luxury offerings will help you stand out as a candidate who can represent the brand confidently.
✨Emphasise Client Relationships
Highlight your ability to build lasting relationships with clients. Prepare anecdotes that illustrate how you've gone above and beyond to meet client needs and create memorable experiences, as this aligns with the company's focus on exceptional client service.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've identified and implemented solutions to meet specific client needs. This could involve sharing examples of challenges you've faced in retail and how your proactive approach led to positive outcomes.
