At a Glance
- Tasks: Build lasting client relationships and deliver exceptional luxury retail experiences.
- Company: Join a leading luxury watch retailer with a diverse and inclusive culture.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be part of a dynamic team in a fast-paced environment at Heathrow.
- Qualifications: Passion for customer service and experience in consultative retail.
- Other info: Flexible shifts and opportunities for personal growth in luxury retail.
The predicted salary is between 28800 - 43200 £ per year.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Rolex Boutiques. Here at Heathrow, we invite applications from all cultures, backgrounds, and experiences. We are proud of our diverse workplace and believe this has been the secret to our successful, thriving workplace where people from all walks of life can grow and thrive.
Watches of Switzerland believes the personality and authenticity of our people sets us apart. Our Heathrow Boutiques are a high volume, fast paced environment, which our teams thrive on and where you will work towards personal and team targets, ultimately playing a key role in the success of the store. We focus heavily on developing and our Sales Consultants are expected to continually update their product knowledge and expertise, whilst sharing their passion about our fantastic products.
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- To be able to commit to shift work ranging from 5.15am to 10.00pm due to the opening hours of our Heathrow Boutiques
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.
Sales Consultant - Heathrow T4 in Spalding employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Heathrow T4 in Spalding
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Watches of Switzerland's history, values, and products. This will not only impress your interviewers but also help you connect with their passion for luxury retail.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've gone the extra mile for a customer. Be ready to share these stories during your interview to showcase your consultative approach.
✨Tip Number 3
Show off your flexibility! With shift work being a part of the gig, be prepared to discuss your availability and how you can adapt to the fast-paced environment at Heathrow. Highlighting your 'can-do' attitude will definitely set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Watches of Switzerland. Let’s make that dream job happen!
We think you need these skills to ace Sales Consultant - Heathrow T4 in Spalding
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love delivering exceptional customer service and building lasting relationships with clients.
Tailor Your Experience: Make sure to highlight any relevant experience in consultative retail environments. We’re looking for team players who can meet client needs, so share specific examples of how you've done this in the past!
Be Authentic: We value personality and authenticity, so don’t be afraid to let your true self come through in your application. Share what makes you unique and how you can contribute to our diverse workplace.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Watches of Switzerland
✨Know Your Products
Before the interview, make sure you brush up on your knowledge of luxury watches and the brands mentioned in the job description. Being able to discuss specific models and their features will show your passion and expertise, which is crucial for a Sales Consultant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to build lasting relationships and provide exceptional service will resonate well with the interviewers, as this is a key aspect of the role.
✨Demonstrate Team Spirit
Since the role requires being a flexible team player, think of instances where you've successfully collaborated with others to achieve a common goal. Emphasising your ability to work well in a fast-paced environment will align with the company's values.
✨Embrace the 'Can-Do' Attitude
During the interview, maintain a positive and enthusiastic demeanour. Express your eagerness to learn and adapt, especially regarding shift work and product knowledge updates. This attitude will reflect your alignment with the company culture and its focus on growth.