At a Glance
- Tasks: Lead and inspire a team to deliver exceptional client experiences in luxury retail.
- Company: Watches of Switzerland is a leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy perks like a Holiday Purchase Scheme, 24/7 GP service, and generous discounts.
- Why this job: Join a dynamic team where your passion for luxury watches can shine and make a difference.
- Qualifications: Proven retail management experience and a flair for mentoring high-performing teams are essential.
- Other info: We celebrate diversity and focus on creating an inclusive environment for all employees.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Are you an experienced retail Store Manager with exceptional leadership skills?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Showroom Managers are inspirational role models who play a key role in leading, motivating and developing a team to deliver excellent client experience; ensuring that everyone has an exceptional experience in our Watches of Switzerland Showrooms. An ambassador for the brand you, will be change orientated and strategic with a strong background in retail management. An impressive record of business development and with excellent people skills you will help to drive the business forward, sharing your passion about our fantastic products.
About You
- A great leader with a natural flair for leading, mentoring and developing high performing teams
- An exceptional record in retail management
- A proven track record within the industry
- Commercially aware
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn #J-18808-Ljbffr
Showroom Manager employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the luxury watch brands we represent, such as Rolex and Patek Philippe. Understanding their unique selling points and history will help you engage confidently with clients and demonstrate your passion for our products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific strategies you've implemented to enhance team performance and client satisfaction.
✨Tip Number 3
Network within the luxury retail industry to build connections that could support your application. Attend industry events or join relevant online forums to meet professionals who can provide insights or even referrals.
✨Tip Number 4
Research the latest trends in luxury retail and client experience. Being knowledgeable about current market dynamics will not only impress during interviews but also show your commitment to staying ahead in the industry.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and leadership skills. Use specific examples that demonstrate your ability to lead teams and deliver exceptional client experiences, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the Watches of Switzerland brand. Mention how your previous experiences align with their values and how you can contribute to their success.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles, such as sales targets met or exceeded, team performance improvements, or successful client relationship management. This will help demonstrate your commercial awareness and results-driven approach.
Showcase Your People Skills: Since the role requires excellent people skills, provide examples of how you've successfully built relationships with clients and motivated your team. This could be through mentoring, training, or creating a positive work environment that fosters collaboration.
How to prepare for a job interview at Watches of Switzerland
✨Show Your Leadership Skills
As a Showroom Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led and developed teams in the past. Highlight specific situations where your leadership made a positive impact on team performance or client satisfaction.
✨Know the Products Inside Out
Familiarise yourself with the luxury watch brands and products that the company offers. Being able to discuss the features and benefits of these timepieces will show your passion for the industry and your commitment to providing exceptional client experiences.
✨Emphasise Client Relationships
The role requires building lasting relationships with clients. Be ready to share stories about how you've successfully engaged with customers in previous roles, focusing on how you tailored solutions to meet their needs and exceeded their expectations.
✨Demonstrate Commercial Awareness
Understanding the retail landscape is crucial. Research current trends in luxury retail and be prepared to discuss how you can contribute to the company's growth. Show that you're not just focused on sales but also on creating a memorable experience for clients.