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For Companies At a Glance
- Tasks: Engage with clients, build relationships, and exceed sales targets in a luxury retail environment.
- Company: Join Mappin & Webb, a prestigious brand with over 240 years of excellence in luxury craftsmanship.
- Benefits: Enjoy flexible working, generous discounts, and a supportive employee assistance programme.
- Why this job: Be part of a team that values exceptional client experiences and celebrates diversity.
- Qualifications: A positive attitude, retail experience, and a passion for learning are essential.
- Other info: Work in a dynamic environment with opportunities to grow your career in luxury retail.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, \”can-do\” attitude
- A passion for delivering exceptional client experience
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb\’s master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin & Webb\’s Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen\’s State Funeral and the adjustments of the crowns for the coronation of King Charles III.
Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn #J-18808-Ljbffr
Sales Consultant employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Mappin & Webb's history and product range. Understanding the brand's heritage and craftsmanship will help you connect with clients and demonstrate your passion for their products.
✨Tip Number 2
Practice your consultative selling skills. Role-play scenarios where you identify client needs and offer tailored solutions, as this is crucial for building lasting relationships in luxury retail.
✨Tip Number 3
Network with current or former employees of Mappin & Webb. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your enthusiasm for luxury retail by staying updated on industry trends and competitors. Being knowledgeable about the market will demonstrate your commitment to excelling in the role.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the Sales Consultant role at Mappin & Webb. Highlight your ability to build relationships and deliver exceptional client experiences in your application.
Tailor Your CV: Make sure your CV reflects your experience in consultative retail environments. Emphasise any achievements related to meeting or exceeding sales targets, as well as your passion for luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude and eagerness to learn. Mention specific examples of how you've gone the extra mile for clients in previous roles, aligning with Mappin & Webb's values.
Showcase Product Knowledge: In your application, demonstrate your knowledge of luxury retail and the types of products Mappin & Webb offers. This could include mentioning any relevant experience with fine jewellery or silverware.
How to prepare for a job interview at Watches of Switzerland
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences that highlight your love for high-quality products and how you can convey that passion to clients.
✨Demonstrate Consultative Selling Skills
Prepare examples of how you've successfully identified and met client needs in previous roles. This will showcase your ability to build lasting relationships and provide tailored solutions.
✨Research Mappin & Webb
Familiarise yourself with Mappin & Webb's history, values, and product offerings. Being knowledgeable about the brand will help you answer questions confidently and show your commitment to representing them well.
✨Emphasise Teamwork and Flexibility
Highlight your experience as a team player and your willingness to go the extra mile. Share specific instances where you've collaborated with colleagues to achieve targets or enhance the client experience.
