At a Glance
- Tasks: Join our team as a Rolex Watchmaker and deliver exceptional service and quality repairs.
- Company: Watches of Switzerland, a leading luxury watch specialist with a vibrant culture.
- Benefits: Enjoy generous discounts, holiday purchase scheme, and enhanced maternity pay.
- Other info: Work in a state-of-the-art office surrounded by beautiful woodlands.
- Why this job: Be part of a prestigious brand and make every client interaction memorable.
- Qualifications: Experience in prestige watch repairs and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Rolex Watchmaker to join our Service Centre in Manchester. You will play a vital role in delivering the Watches of Switzerland client experience and provide a superior quality of work throughout the different brands. Our Watchmakers are role models for our brands; dedicated team players with a passion for delivering excellent customer service to ensure that everyone has an exceptional experience.
About You
- Proven track record in prestige watch repairs and service
- Rolex Accreditation at eLevel30 or above
- Commercial awareness
- A team player
- Ability to prioritise and plan own workload
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Excellent interpersonal and communication skills
- Results driven
About us
Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. We have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Rolex Watchmaker employer: Watches of Switzerland
Watches of Switzerland Group is an exceptional employer, offering a dynamic work environment in Manchester where our Rolex Watchmakers can thrive. With a commitment to employee growth, we provide extensive training and development opportunities alongside a generous benefits package, including a Holiday Purchase Scheme and enhanced maternity pay. Our inclusive culture, state-of-the-art facilities, and focus on delivering outstanding client experiences make us a standout choice for those seeking a rewarding career in the luxury watch industry.
StudySmarter Expert Advice🤫
We think this is how you could land Rolex Watchmaker
✨Tip Number 1
Network like a pro! Reach out to fellow watchmakers or industry professionals on LinkedIn. Join relevant groups and engage in conversations; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work, bring it along to interviews or share it online. A visual representation of your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for the interview by researching the company and its values. Understand what makes Watches of Switzerland tick and be ready to discuss how your experience aligns with their mission to deliver exceptional client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Rolex Watchmaker
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your proven track record in prestige watch repairs. We want to see your experience shine through, so don’t hold back on showcasing your Rolex Accreditation and any other relevant qualifications!
Tailor Your Application:Take a moment to tailor your application to the role. Mention how your skills align with our values of delivering exceptional client experiences and being a dedicated team player. We love seeing candidates who understand what we’re all about!
Be Yourself:Let your personality come through in your written application. We value excellent interpersonal and communication skills, so don’t be afraid to show us who you are and why you’re passionate about this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Watches of Switzerland!
How to prepare for a job interview at Watches of Switzerland
✨Know Your Craft
Make sure you brush up on your knowledge of Rolex watches and the specific repairs you’ve done in the past. Be ready to discuss your experience with prestige watch repairs and any relevant certifications, especially your Rolex Accreditation. This shows your passion and expertise.
✨Showcase Your Team Spirit
Since they value team players, think of examples where you've worked collaboratively in a team setting. Prepare to share how you’ve contributed to a positive work environment and how you handle challenges with colleagues. This will highlight your adaptability and interpersonal skills.
✨Demonstrate Client-Centric Thinking
Prepare to discuss how you ensure an exceptional client experience. Think of specific instances where you went above and beyond for a customer. This aligns perfectly with their focus on delivering a superior quality of work and excellent customer service.
✨Plan Your Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes or how they support their watchmakers in staying updated with industry trends. It shows your genuine interest in the role and the company.
