At a Glance
- Tasks: Greet visitors and provide exceptional service at our Support Centre.
- Company: Join a leading luxury watch retailer with a global presence and innovative culture.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Other info: Work in a modern office surrounded by beautiful woodlands and great facilities.
- Why this job: Be the face of a prestigious brand and make every visitor's experience memorable.
- Qualifications: Strong communication skills and a friendly, approachable attitude are essential.
Part Time Receptionist
Watches of Switzerland Group
- Leicester
- Permanent
- Part-time
- 18 hours ago
Job Description
Receptionist - Part Time (25hrs per week) - 5 days per week, the shifts pattern will be either 07:30-12:30 or 12:30-17:30. We are looking for a Receptionist to meet and greet all visitors to our Support Centre at Carlton Park. As the \"face and voice\" of the organisation, you\'ll deliver a world-class experience to every visitor, ensuring their needs are met and their visit is seamless. You\'ll build rapport, anticipate future needs, and consistently exceed expectations through exceptional service and attention to detail.
About You
- Excellent interpersonal skills
- Computer literate
- Understanding customer needs
- Excellent communication
- Approachable, pleasant and welcoming demeanour
- Versatility and ability to handle any physical tasks that occur
About Us
Did you know we\'re a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States? We\'re the UK\'s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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Watches of Switzerland Group
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Job DescriptionReceptionist - Part Time (25hrs per week) - 5 days per week, the shifts pattern will be either 07:30-12:30 or 12:30-17:30We are looking for a Receptionist to meet and greet all visitors to our Support Centre at Carlton Park. As the \"face and voice\" of the organisation, you\'ll deliver a world-class experience to every visitor, ensuring their needs are met and their visit is seamless. You\'ll build rapport, anticipate future needs, and consistently exceed expectations through exceptional service and attention to detail.About You
- Excellent interpersonal skills
- Computer literate
- Understanding customer needs
- Excellent communication
- Approachable, pleasant and welcoming demeanour.
- Versatility and ability to handle any physical tasks that occur.
About usDid you know we\'re a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\'re the UK\'s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The
new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.Some of our benefits - Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
Part Time Receptionist in Leicester employer: Watches of Switzerland
Watches of Switzerland Group is an exceptional employer, offering a vibrant work culture in a state-of-the-art office located in Carlton Park, Leicester. With a strong commitment to employee well-being, we provide numerous benefits including a Holiday Purchase Scheme, 24/7 Employee Assistance Programme, and generous discounts, all while fostering an inclusive environment that values diversity and personal growth. Join us to be part of a leading luxury watch specialist where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist in Leicester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Watches of Switzerland and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Watches of Switzerland and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Watches of Switzerland.
Get Familiar with Our Brand:Before applying, take some time to learn about Watches of Switzerland and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Watches of Switzerland
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Watches of Switzerland.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Watches of Switzerland will surely appreciate.
