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- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Mappin & Webb, a prestigious luxury brand with a rich heritage.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be an ambassador for luxury products and develop your career in retail.
- Qualifications: Experience in retail management and a passion for mentoring teams.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About you- A natural flair for guiding, mentoring and developing a team of managing performance in a retail environment
- People, sales and client focused, delivering an exceptional customer service to all
- Commercially aware with an entrepreneurial approach
- Strong organisational and communication skills
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States.
Benefits- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager in Manchester employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the lookout for a Deputy Manager role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Understand their products, values, and what makes them stand out in the luxury market. This will help you showcase your passion and knowledge during the interview.
✨Tip Number 3
Practice your people skills! As a Deputy Manager, you'll need to inspire and motivate your team. Role-play common scenarios with friends or family to refine your communication and leadership style before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our fantastic team at Mappin & Webb.
We think you need these skills to ace Deputy Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience we offer our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management. We’re looking for those inspiring stories where you’ve motivated a team or delivered exceptional customer service. Be specific!
Be Personable: Remember, we value strong relationships with our clients. Share examples of how you've built lasting connections in your previous roles. It’s all about that personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures it reaches the right people quickly. Don’t miss out!
How to prepare for a job interview at Watches of Switzerland
✨Know the Brand Inside Out
Before your interview, dive deep into Mappin & Webb's history, values, and product range. Understanding their legacy and what makes them a leader in luxury retail will help you connect with the interviewers and demonstrate your genuine interest in the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in previous roles. Think about specific situations where you’ve inspired others or improved performance. This will highlight your ability to be an inspirational role model, which is key for the Deputy Manager position.
✨Client-Centric Mindset
Be ready to discuss how you build lasting relationships with clients. Share stories that illustrate your approach to exceptional customer service and how you’ve tailored solutions to meet client needs. This will show that you understand the importance of client satisfaction in luxury retail.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in the luxury retail market and be prepared to discuss how they might impact Mappin & Webb. Showing that you have a commercial mindset and can think strategically about business development will set you apart from other candidates.
