At a Glance
- Tasks: Lead and develop a high-performing retail team in a luxury showroom.
- Company: Join the UK's leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be an ambassador for luxury brands and create memorable client experiences.
- Qualifications: Experience in retail management, ideally in a luxury environment.
The predicted salary is between 35000 - 45000 £ per year.
Do you have experience of motivating and developing a high‑performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills will help you drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high‑performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the services within them extraordinary. Our experts are on‑hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger‑LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE‑250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono‑brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling, plus seven e‑commerce websites!
Our success is based on strong, long‑standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading‑edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver an exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy Your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Luxury Showroom Deputy Manager: Lead & Develop Top Team employer: Watches of Switzerland
At Watches of Switzerland Group, we pride ourselves on being an exceptional employer in the luxury retail sector, offering a vibrant work culture that fosters personal and professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and supportive environment, where every team member is encouraged to excel and innovate. With a generous benefits package, including a Holiday Purchase Scheme and enhanced maternity pay, alongside our dedication to diversity and inclusion, we ensure that our employees feel valued and empowered to deliver extraordinary experiences to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Deputy Manager: Lead & Develop Top Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world and let them know you're on the hunt for a Deputy Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Show up at events! Attend luxury watch exhibitions or retail networking events. This is a great way to meet potential employers and showcase your passion for the industry. Plus, it gives you a chance to chat about your experience in motivating teams and delivering exceptional client experiences.
✨Tip Number 3
Prepare for interviews by practising your storytelling skills. Think of examples where you've successfully led a team or built strong client relationships. We want to hear how you’ve made a difference in previous roles, so make those stories shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our luxury retail family. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Luxury Showroom Deputy Manager: Lead & Develop Top Team
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience we offer our clients. Share a story or two about your previous experiences that highlight this passion.
Tailor Your CV:Make sure your CV is tailored to the role of Deputy Manager. Highlight your experience in motivating teams and delivering exceptional client experiences. We’re looking for specific examples that demonstrate your skills in retail management, especially in a luxury environment.
Be Personable:Remember, we value people skills just as much as experience. Use your application to showcase your ability to build relationships with clients and team members. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Watches of Switzerland
✨Know Your Luxury Brands
Familiarise yourself with the luxury watch brands mentioned in the job description, like Patek Philippe and Rolex. Being able to discuss their unique features and what sets them apart will show your passion for the products and impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a high-performing team in the past. Think about specific situations where you guided your team to success, as this aligns perfectly with the role's focus on leadership and mentorship.
✨Client-Centric Approach
Be ready to discuss how you build lasting relationships with clients. Share stories that highlight your ability to understand client needs and provide tailored solutions, demonstrating your commitment to delivering an exceptional client experience.
✨Demonstrate Commercial Awareness
Research the current trends in luxury retail and be prepared to discuss how they might impact the business. Showing that you have a commercial mindset and can think entrepreneurially will resonate well with the interviewers.
