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- Tasks: Deliver exceptional virtual consultations and build strong client relationships.
- Company: Join the UK's leading luxury watch specialist with a vibrant team culture.
- Benefits: Enjoy generous discounts, holiday purchase scheme, and enhanced maternity pay.
- Other info: Work in a state-of-the-art office surrounded by beautiful woodlands.
- Why this job: Be part of a dynamic team that values exceptional client experiences and personal growth.
- Qualifications: Experience in luxury sales and a passion for delivering outstanding service.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Sales Consultant from a luxury retail environment? Do you have a passion for building professional relationships with clients? Do you have exceptional communication and interpersonal skills? Are you looking for an exciting new challenge?
As a Virtual Boutique Client Specialist, you will use a professional and positive approach to deliver an exceptional Virtual Consultation to clients via our websites. You will utilise your excellent communication and interpersonal skills and passion for the business to engage with clients and colleagues across all areas of the business. You will be well presented at all times with a positive "can do" attitude, delivering exceptional client service to all. You will play a key role in the Virtual Boutiques' success!
About you
- A positive, "can-do" attitude
- A passion for delivering exceptional client experience
- Experience within a luxury sales environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About us
We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. We have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Client Specialist in London employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Client Specialist role.
✨Tip Number 2
Practice your pitch! When you get the chance for an interview or a virtual consultation, make sure you can confidently showcase your communication skills and passion for client service. Remember, it's all about making that exceptional first impression!
✨Tip Number 3
Stay flexible and open-minded! The luxury retail environment is fast-paced, so being adaptable will show potential employers that you're ready to go the extra mile. Highlight your willingness to learn and grow within the company.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your application to reflect your experience in luxury sales and your commitment to delivering exceptional client experiences.
We think you need these skills to ace Client Specialist in London
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for delivering exceptional client experiences in your application. We want to see that you genuinely care about building relationships and going the extra mile for clients.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in luxury retail and how it aligns with the role of a Client Specialist. We love seeing candidates who take the time to connect their skills with our needs.
Be Professional and Positive: Your written application should reflect a professional and positive attitude. Use clear, concise language and maintain a friendly tone. Remember, we’re looking for someone who embodies that 'can-do' spirit right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Watches of Switzerland
✨Know Your Luxury Brands
Familiarise yourself with the luxury watch brands that the company partners with, like Rolex and OMEGA. Being able to discuss their unique features and what sets them apart will show your passion for the industry and impress your interviewers.
✨Showcase Your Communication Skills
Since the role involves virtual consultations, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and professional.
✨Demonstrate a 'Can-Do' Attitude
Prepare examples from your past experiences where you went the extra mile for a client or overcame challenges. This will highlight your positive attitude and commitment to exceptional client service, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.