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For Companies At a Glance
- Tasks: Create unforgettable luxury experiences for clients while supporting the sales team.
- Company: Join Goldsmiths, a leading luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be part of a dynamic team that values exceptional client experiences and personal growth.
- Qualifications: Exceptional communication skills and experience in hospitality or luxury retail are essential.
- Other info: Diverse and inclusive workplace with opportunities for career development.
The predicted salary is between 28800 - 43200 £ per year.
Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? As the Client Experience Host, you will support the Sales Consultants and the wider store team to ensure all clients receive an exceptional and memorable experience. This is a hands-on role involving a variety of tasks; including spending time on the shop floor and carrying out many administrative duties in the back office. You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores, to create a personal and luxury experience that goes above and beyond expectations.
About you
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- A great understanding of what an exceptional customer experience looks like.
- Experience of working within a high performing team.
- Excellent organisational skills.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Client Experience Host in Grays employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Host in Grays
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Goldsmiths' history and values. This will not only impress them but also help you connect your experience with their mission of delivering exceptional client experiences.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate client interactions. This will boost your confidence and help you articulate how you can create memorable experiences for clients.
✨Tip Number 3
Showcase your teamwork spirit! Think of examples where you've worked in high-performing teams. Be ready to share how you contributed to creating a positive environment and how that translates to supporting the Sales Consultants at Goldsmiths.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Goldsmiths family. Don’t miss out on this opportunity!
We think you need these skills to ace Client Experience Host in Grays
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When you're writing your application, let your enthusiasm for luxury retail shine through! Share any experiences you've had in hospitality or retail that highlight your love for providing exceptional client experiences.
Highlight Your Communication Skills: Since this role is all about engaging with clients, make sure to emphasise your outstanding communication and interpersonal skills. Use examples from your past roles to demonstrate how you’ve built rapport and created memorable experiences for customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Client Experience Host role. Mention how your skills align with what we’re looking for at Goldsmiths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Watches of Switzerland
✨Know the Brand Inside Out
Before your interview, make sure you research Goldsmiths thoroughly. Understand their history, values, and what sets them apart in the luxury retail market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to represent them with confidence.
✨Showcase Your Communication Skills
As a Client Experience Host, exceptional communication is key. Prepare examples of how you've successfully engaged with clients in the past, whether in hospitality or retail. Practise articulating these experiences clearly, as this will highlight your interpersonal skills during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've found solutions to meet client needs. Be ready to discuss how you approached challenges and what the outcomes were. This will showcase your ability to think on your feet and provide an exceptional customer experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and what success looks like at Goldsmiths. This not only shows your interest but also helps you assess if the company culture aligns with your values.
