At a Glance
- Tasks: Lead and inspire a high-performing retail team in a luxury showroom.
- Company: Join Watches of Switzerland, a leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy perks like a holiday purchase scheme, virtual GP service, and generous discounts.
- Why this job: Be part of a dynamic team that values exceptional client experiences and personal growth.
- Qualifications: Experience in retail management, ideally in luxury, with strong people and sales skills.
- Other info: Work Monday to Friday in a vibrant, inclusive environment focused on luxury and client satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
This role would involve working Monday - Friday.
About you
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Showroom Manager employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Showroom Manager
✨Tip Number 1
Familiarise yourself with the luxury watch market and the specific brands we represent. Understanding the unique selling points of brands like Rolex and Patek Philippe will help you connect with clients and demonstrate your passion for our products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific strategies you've used to enhance team performance and client satisfaction.
✨Tip Number 3
Network within the luxury retail community, both online and offline. Attend industry events or join relevant groups on social media to connect with professionals who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Prepare to discuss your approach to client relationships. Think about how you can build lasting connections beyond a single sale, as this is crucial in luxury retail. Share stories that highlight your ability to meet clients' specific needs.
We think you need these skills to ace Deputy Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in luxury environments. Emphasise your achievements in motivating teams and driving sales, as these are key aspects of the Deputy Showroom Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the brand's values. Share specific examples of how you've successfully developed high-performing teams and built lasting client relationships.
Showcase Your People Skills: During the application process, highlight your people skills and ability to mentor others. Provide examples of how you've managed performance and training within your previous roles to demonstrate your capability as an inspirational role model.
Research the Company: Familiarise yourself with the Watches of Switzerland Group and their luxury watch offerings. Understanding their brand ethos and client expectations will help you tailor your application and show that you're genuinely interested in the role.
How to prepare for a job interview at Watches of Switzerland
✨Show Your Leadership Skills
As a Deputy Showroom Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your mentoring and development skills.
✨Demonstrate Your Client Focus
This role requires a strong emphasis on client relationships. Think of specific instances where you've gone above and beyond for a client, showcasing your ability to build lasting connections and deliver exceptional service.
✨Highlight Your Retail Experience
Make sure to discuss your background in retail management, especially in luxury environments. Share your achievements in business development and how you've contributed to driving sales in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific challenges in the showroom, such as managing team performance or addressing client concerns effectively.