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For Companies At a Glance
- Tasks: Lead and inspire a high-performing retail team in luxury watch sales.
- Company: Join Watches of Switzerland, a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy perks like a holiday purchase scheme, virtual GP service, and generous discounts.
- Why this job: Be part of a dynamic team that values client relationships and exceptional service.
- Qualifications: Experience in retail management, ideally in luxury, with strong people skills required.
- Other info: Diversity and inclusion are celebrated; applications are reviewed anonymously.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Do you have experience of motivating and developing a high performing retail team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
About you
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn #J-18808-Ljbffr
Deputy Manager employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the luxury watch brands mentioned in the job description. Understanding their unique selling points and what makes them special will help you connect with clients and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or client satisfaction.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience in high-end environments. Attend industry events or join relevant online groups to build connections that could provide insights or referrals.
✨Tip Number 4
Research the Watches of Switzerland Group's values and culture. Tailor your conversations to reflect how your personal values align with theirs, particularly around client experience and team inclusivity, to make a strong impression.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in luxury environments. Emphasise your achievements in motivating teams and driving sales, as these are key aspects of the Deputy Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your ability to build lasting client relationships. Use specific examples from your past experiences to demonstrate how you meet the requirements outlined in the job description.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, business development, and client-focused service. Mention any training or mentoring experience you have, as this is crucial for the role of Deputy Manager.
Showcase Your Brand Knowledge: Demonstrate your knowledge of the luxury watch brands mentioned in the job description. This could include discussing your familiarity with their products or your understanding of the luxury market, which will show your enthusiasm for the role.
How to prepare for a job interview at Watches of Switzerland
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully guided teams in the past, focusing on specific outcomes and improvements.
✨Understand the Luxury Market
Familiarise yourself with the luxury retail sector, especially regarding watches. Be ready to discuss current trends and how they impact client expectations, showcasing your commercial awareness.
✨Client Relationship Building
Highlight your experience in building long-lasting relationships with clients. Prepare anecdotes that illustrate your ability to understand client needs and provide tailored solutions that enhance their shopping experience.
✨Passion for the Product
Express your enthusiasm for luxury watches and the brands represented. Research the company’s offerings and be prepared to discuss why you are passionate about their products, as this will resonate well with the interviewers.
