At a Glance
- Tasks: Lead and inspire a high-performing retail team in luxury watch sales.
- Company: Join the UK's leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy generous discounts, wellbeing tools, and a holiday purchase scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be an ambassador for luxury brands and create memorable client experiences.
- Qualifications: Proven retail management experience, ideally in a luxury environment.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About you
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager employer: Watches of Switzerland
At Watches of Switzerland Group, we pride ourselves on being an exceptional employer in the luxury retail sector, offering our Aftersales Consultants a vibrant work culture that values teamwork and client satisfaction. With a commitment to employee growth, we provide extensive training opportunities and a range of benefits including a Holiday Purchase Scheme and enhanced maternity pay, ensuring our team members feel valued and supported. Located in a prestigious environment, our showrooms are not just places of work but hubs of horological passion, where employees can thrive while representing some of the world's most renowned watch brands.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for a Deputy Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show up at events! Attend industry meet-ups, trade shows, or even local luxury brand events. This is a great way to meet potential employers face-to-face and showcase your passion for the luxury retail world.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how your experience aligns with their values and how you can contribute to delivering that exceptional client experience they pride themselves on.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for our fantastic products right from the start.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience we offer our clients. Share a personal story or example that highlights your passion.
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your experience in motivating teams and driving sales, especially in a luxury environment. We’re looking for specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention your entrepreneurial approach and how you’ve successfully built relationships with clients in the past. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Watches of Switzerland
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the luxury watches and brands mentioned in the job description. Being able to discuss specific models and their features will show your passion and knowledge, which is crucial for a Deputy Manager role.
✨Demonstrate Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve inspired others or improved team performance. This will highlight your ability to lead and mentor effectively.
✨Showcase Your Client Relationship Skills
Be ready to share stories about how you've built lasting relationships with clients. Discuss how you’ve tailored solutions to meet their needs, as this aligns perfectly with the client-focused approach they value.
✨Emphasise Your Commercial Awareness
Research the luxury retail market and be prepared to discuss trends or challenges. Showing that you understand the business landscape will demonstrate your entrepreneurial mindset and readiness to drive the business forward.
