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For Companies At a Glance
- Tasks: Lead and develop a high-performing retail team to enhance client experiences.
- Company: Goldsmiths is a prestigious UK jeweller with over 230 years of tradition and luxury products.
- Benefits: Enjoy perks like a holiday purchase scheme, virtual GP service, and generous discounts.
- Why this job: Join a dynamic team in luxury retail, fostering relationships and driving business growth.
- Qualifications: Experience in retail management and a passion for delivering exceptional client experiences required.
- Other info: This is a temporary role covering maternity leave, offering a chance to grow in luxury retail.
The predicted salary is between 30000 - 42000 £ per year.
Deputy Manager – Goldsmiths
Job Description
Deputy Manager – Temporary (Maternity)
Do you have experience motivating and developing a high-performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating, and developing a team to deliver an excellent client experience, ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. As an ambassador for the brand, you will be commercially aware, driven, and have a strong background in retail management. An impressive record of business development and excellent people skills will help you drive the business forward and share your passion for our fantastic products.
About You
- A natural flair for guiding, mentoring, and developing a high-performing team
- A proven track record in retail management
- Commercially aware with an excellent understanding of Clienteling, networking, and events management
- People, sales, and client-focused, delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Competitor analysis
- Recruitment, performance management, and training
- Effective communication of business initiatives and follow-up on actions
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK\’s leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK\’s first appointed stockist of Rolex watches in 1919. We offer a wide selection of diamond jewellery, including wedding and engagement rings to suit all styles. We operate the largest distribution network for Rolex, Omega, TAG Heuer, and other reputable brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the US. We have over 190 showrooms and 7 e-commerce websites, with a strong presence in the luxury watch market. Our success is based on partnerships with prestigious luxury brands, supported by impactful marketing and advanced technology, providing our clients with a modern, luxurious experience. Our people are highly trained and motivated to deliver exceptional service while building inclusive teams.
Our clients love us for our exceptional experience, expertise, and approachability. We aim to make every interaction memorable.
Some of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
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Deputy Manager employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Goldsmiths' product range and brand values. Understanding the luxury market and being able to discuss specific products will show your passion and commitment during interviews.
✨Tip Number 2
Network with current or former employees of Goldsmiths. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples of how you've successfully led a team in a retail environment. Highlighting your leadership skills and ability to motivate others will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on industry trends and competitor activities. Being knowledgeable about the luxury retail landscape will demonstrate your commercial awareness and ability to contribute to business development.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, team development, and client relationship building. Use specific examples that demonstrate your ability to motivate a team and drive business results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and how your skills align with the Deputy Manager role. Mention your understanding of clienteling and your approach to delivering exceptional client experiences.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful team training initiatives, or any awards received in previous roles. This will help illustrate your capability to contribute to Goldsmiths.
Research Goldsmiths: Familiarise yourself with Goldsmiths' history, values, and product offerings. Understanding their brand and what they stand for will allow you to tailor your application and show genuine interest in the company.
How to prepare for a job interview at Watches of Switzerland
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully guided teams in the past, focusing on your mentoring style and how you foster a high-performing environment.
✨Understand Clienteling
Since the role emphasises building lasting relationships with clients, be ready to discuss your experience with clienteling. Share specific instances where you've tailored your approach to meet individual client needs and how that impacted sales.
✨Be Commercially Aware
Goldsmiths values commercially aware candidates. Research the luxury retail market and be prepared to discuss current trends, competitors, and how you can contribute to the business's growth through effective strategies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in retail management and how you resolved them, particularly in relation to team dynamics and client satisfaction.
