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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and serve luxury beverages with a smile.
- Company: Join the UK's leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy generous discounts, birthday off, and a supportive wellbeing programme.
- Why this job: Be part of a team that wows clients and creates memorable experiences.
- Qualifications: A positive attitude, great communication skills, and a passion for luxury watches.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
A positive, “can-do” attitude.
Organised with a keen eye for detail.
A passion for delivering exceptional client experience.
Experience of making and serving beverages.
A great communicator with a natural flair for striking up conversation.
Eager to learn and build on your retail and product knowledge.
A flexible team player who is always ready to go the extra mile.
Strong business acumen and an interest in fine watches.
About Us:
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits:
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Client Experience Host employer: Watches of Switzerland
Contact Detail:
Watches of Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Host
✨Tip Number 1
Get to know the company inside out! Research their values, products, and client experience approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Client Experience Host, you'll need to strike up conversations effortlessly. Role-play with friends or family to get comfortable chatting about luxury watches and delivering exceptional service.
✨Tip Number 3
Be ready to showcase your passion for fine watches! Share your knowledge and enthusiasm during interviews. If you’ve got a favourite brand or model, don’t hesitate to mention it – it shows you’re invested in the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our amazing team at Watches of Switzerland Group.
We think you need these skills to ace Client Experience Host
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering exceptional client experiences shine through. We want to see that you genuinely care about making every interaction special and memorable!
Be Organised and Detail-Oriented: Make sure your application is well-structured and free of typos. A keen eye for detail is crucial in this role, so show us you can present your skills and experience clearly and professionally.
Communicate Effectively: Use your natural flair for conversation in your written application. Write in a friendly yet professional tone, and don’t hesitate to share examples of how you've engaged with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Watches of Switzerland
✨Show Your Passion for Client Experience
Make sure to express your enthusiasm for delivering exceptional client experiences. Share specific examples from your past roles where you went the extra mile for a customer, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you stay organised and detail-oriented in a fast-paced environment. You could mention tools or methods you use to keep track of tasks and ensure everything runs smoothly, especially when serving beverages or managing client interactions.
✨Brush Up on Your Product Knowledge
Familiarise yourself with luxury watches and the brands mentioned in the job description. Being able to discuss specific models or features will show your genuine interest and eagerness to learn, which is key for this role.
✨Practice Your Communication Skills
Since being a great communicator is essential, practice striking up conversations. Role-play with a friend or family member to enhance your natural flair for conversation, ensuring you can engage clients comfortably and confidently during the interview.
