Our Client Experience Supervisors are passionate about what they do! A role model and team player, supporting the Hosts to deliver the world class experience ourclients are accustomed too. Focusing on ensuring all stations are well stocked and maintained, you will assist the Client Experience Manager and liaise with Sales Consultants in the delivery of an exceptional client experience.
Do you have excellent organisational skills? Do you have experience leading/supervising a team? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients?,
- A positive, "can-do" attitude
- Experience of supervising colleagues
- Organised with a keen eye for detail
- A passion for delivering exceptional client experience
- Experience of making and serving beverages
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
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Client Experience Supervisors in City of Westminster employer: Watches of Switzerland
Watches of Switzerland Group PLC is an exceptional employer, offering a dynamic work environment where IT Infrastructure Specialists can thrive. With a commitment to employee growth and a culture that values diversity and collaboration, you will have access to comprehensive benefits such as a Holiday Purchase Scheme, 24/7 Employee Assistance Programme, and generous discounts. Join a leading luxury watch specialist that prioritises innovation and exceptional client experiences, all while supporting your professional development in a fast-paced, rewarding setting.
