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- Tasks: Support clients through the insurance claims process with excellent communication skills.
- Company: Join Hallmark, a supportive team in Leicester with a focus on client experience.
- Benefits: Full-time Monday to Friday role with a positive work environment.
- Why this job: Make a real difference by helping clients navigate their claims with care.
- Qualifications: Retail or customer service experience and a passion for client satisfaction.
- Other info: Flexible team player with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Do you have retail or customer service skills and experience but looking for a Monday – Friday working pattern? Do you thrive in fast-paced environments? Do you enjoy building trust with Clients over the phone? We have an opportunity for an Insurance Claims Consultant to join the Hallmark team at our Head Office in Leicester.
Being the voice of support and guidance for our clients and helping them with navigating the claims process you will be utilising your excellent interpersonal and client experience skills. With a positive “can do” attitude you will always ensure our clients have the best experience and solution to their claim. This is a full-time role working Monday-Friday at our Carlton Park office in Leicester.
About You
- A passion for delivering exceptional client experience
- Retail background
- Excellent planning and organisational skills
- A positive “can do attitude”
- Eager to learn and build on your knowledge
- A flexible team player who is always ready to go the extra mile
- Jewellery and watch experience advantageous but not essential
Claims Consultant in Leicester employer: Watches of Switzerland Group
Contact Detail:
Watches of Switzerland Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Consultant in Leicester
✨Tip Number 1
Get to know the company! Research Hallmark and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be building trust with clients over the phone, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those client calls.
✨Tip Number 3
Show off your customer service experience! During interviews, share specific examples of how you've gone the extra mile for clients in the past. This will highlight your passion for delivering exceptional client experiences.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it on our site. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Claims Consultant in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your retail or customer service experience in your application. We want to see how you've built trust with clients and provided exceptional service in the past!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your tone professional. Use clear language and a positive attitude to reflect the 'can do' spirit we're looking for in a Claims Consultant.
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to match the job description. Mention specific skills that align with what we’re after, like planning and organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Watches of Switzerland Group
✨Know Your Stuff
Before the interview, make sure you understand the claims process and the role of a Claims Consultant. Brush up on common insurance terms and scenarios so you can speak confidently about how you would handle client queries.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you built trust with clients or resolved issues effectively. This will demonstrate your ability to provide exceptional client experience.
✨Emphasise Your Positive Attitude
During the interview, let your positive 'can do' attitude shine through. Share stories that highlight your flexibility and willingness to go the extra mile for clients. Employers love candidates who bring enthusiasm and a proactive mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
