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- Tasks: Engage clients with storytelling while showcasing luxury timepieces and jewellery.
- Company: Watches of Switzerland Group PLC is a leading retailer in luxury goods.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Join a passionate team and create memorable experiences for clients in a luxury setting.
- Qualifications: High school diploma and 1 year of retail sales experience required.
- Other info: Must be able to stand for long periods and lift packages as needed.
The predicted salary is between 28800 - 43200 £ per year.
The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. They strive to create a good impression and deliver memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.
Responsibilities:
- Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
- Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
- Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
- Maintain a professional attitude at all times and conduct business with integrity.
- Comply with all Company guidelines, policies and procedures as outlined in all company publications.
- Offer assistance and build effective working relationships with team members.
- Turn clients over to another member of the team as required to best serve the client's needs.
- Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Independently use all company systems, hardware and software required in the performance of duties and responsibilities.
- Complete relevant administrative responsibilities and tasks that support the Client Experience.
- Take in and deliver client repairs when required.
- Perform all the duties and responsibilities as assigned by management.
Physical Requirements:
- Required to stand up for long periods of time.
- May be required to lift packages/boxes.
Working Conditions and Environment:
Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.
Knowledge And Skills Required:
- High School Diploma.
- 1 year retail sales experience.
- Excellent storytelling ability.
- Passion for timepieces and/or jewelry.
- Excellent client service and selling skills.
- Excellent interpersonal and communication skills (verbal and written).
- Excellent organizational skills.
- Ability to work as a team.
- Able to multitask in a fast-paced environment.
- Computer literate (MS Office).
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Luxury Goods & Jewelry
TAG Heuer Sales Professional (0712) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TAG Heuer Sales Professional (0712)
✨Tip Number 1
Familiarise yourself with TAG Heuer's product range and history. Being able to discuss specific models, their features, and the brand's heritage will show your passion and knowledge during any interactions.
✨Tip Number 2
Practice your storytelling skills. Think of engaging ways to present products that highlight their unique features and the emotions they evoke, as this is crucial for creating memorable client experiences.
✨Tip Number 3
Network within the luxury goods industry. Attend events or join online forums where you can connect with professionals in the field, which may lead to valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your client service skills in real-life scenarios. Consider volunteering or taking part in customer-facing roles to build your experience and showcase your ability to create positive client relationships.
We think you need these skills to ace TAG Heuer Sales Professional (0712)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Professional at TAG Heuer. Highlight your ability to build client relationships and your passion for timepieces in your application.
Tailor Your CV: Customise your CV to reflect relevant retail sales experience and skills that align with the job description. Emphasise your storytelling ability and client service skills, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the luxury goods industry and your understanding of TAG Heuer's brand. Use specific examples from your past experiences to demonstrate how you can meet the needs of clients.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is essential in the luxury retail sector.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Products
Familiarise yourself with TAG Heuer's product range and the latest collections. Being able to discuss specific features and tell engaging stories about the timepieces will impress your interviewers and show your passion for the brand.
✨Demonstrate Client-Centric Skills
Prepare examples of how you've successfully built relationships with clients in previous roles. Highlight your ability to listen, anticipate needs, and provide exceptional service, as these are key qualities for a Sales Professional.
✨Showcase Your Storytelling Ability
Practice telling compelling stories about products or experiences that demonstrate your storytelling skills. This is crucial for creating memorable client interactions and will set you apart from other candidates.
✨Exhibit Professionalism and Team Spirit
Be ready to discuss how you maintain a professional attitude and work effectively within a team. Share instances where you've collaborated with colleagues to enhance the client experience, as teamwork is essential in this role.
