At a Glance
- Tasks: Engage with clients, understand their needs, and provide exceptional service.
- Company: Watches of Switzerland Group PLC is a leading luxury retailer in the watch industry.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Join a passionate team and make lasting connections while working with luxury products.
- Qualifications: High school diploma and at least 1 year of retail sales experience required.
- Other info: Must be available for evenings and weekends; standing for long periods is necessary.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Job Objective
The Sales Professional makes the client’s need his / her primary focus. He /she is strives to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client’s requests. The sales professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The incumbent strives to create a good impression and delivers memorable service to clients.
Responsibilities
Dresses appropriately, in a professional and well-groomed manner
Welcomes clients and provides information on the showroom’s products
Maintains a professional attitude and mannerism at all times and always conducts business with integrity
Builds and maintains client book and alert clients to upcoming events and new products
Complies with all Company’s guidelines, policies and procedures as outlined in the Showroom’s Operations manual
Offers assistance to and builds effective working relationships with team members
Turns clients over to another member of the team as required to best serve the client’s needs and close a sale
Organizes merchandise and displays accordingly in order to optimize sales and minimize shrinkage
Supervisory/Management Responsibilities
N/A
Physical Requirements
Required to stand up for long periods of time
May be required to lift packages / boxes
Working Conditions and Environment
Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends
Knowledge And Skills Required
Education
- High School Diploma
Experience
- 1 year retail sales experience
Skills
- Good client service and selling skills
- Good interpersonal and communication skills (verbal and written)
- Good organizational skills
- Teamwork
- Able to multitask in a fast paced environment
- Computer literate (MS Office)
Performance Measures
Achievement of Sales Objectives
Client Service
General performance related to responsibilities
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Luxury Goods & Jewelry
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Sales Professional (0996) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Professional (0996)
✨Tip Number 1
Familiarise yourself with the luxury goods market, especially watches. Understanding the latest trends and popular brands will help you engage clients effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you become more comfortable in addressing client needs and responding to their queries confidently.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join relevant online groups to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Demonstrate your commitment to customer service by volunteering or working in roles that require strong interpersonal skills. This experience will enhance your ability to build relationships with clients in a retail environment.
We think you need these skills to ace Sales Professional (0996)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Sales Professional position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should reflect your retail sales experience and showcase your client service skills. Use specific examples of how you've successfully built client relationships and met sales objectives in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for luxury goods and your commitment to providing exceptional client service. Mention any relevant achievements and how you can contribute to Watches of Switzerland Group's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in a sales role.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Dress to Impress
Make sure you dress appropriately for the interview. A professional and well-groomed appearance is crucial, especially in the luxury goods sector. It shows that you respect the company and its clientele.
✨Know Your Products
Familiarise yourself with the company's merchandise before the interview. Being knowledgeable about the products will not only impress your interviewers but also demonstrate your commitment to understanding client needs.
✨Showcase Your Client Service Skills
Prepare examples of how you've successfully built client relationships in the past. Highlight your ability to listen to clients and anticipate their needs, as this is a key aspect of the Sales Professional role.
✨Demonstrate Teamwork
Be ready to discuss how you work effectively within a team. The ability to collaborate and turn clients over to other team members when necessary is essential for closing sales and providing excellent service.