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- Tasks: Engage with clients, provide exceptional service, and meet sales targets in a luxury retail environment.
- Company: Watches of Switzerland Group is a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy flexible shifts, generous discounts, wellbeing tools, and a holiday purchase scheme.
- Why this job: Join a passionate team, develop your skills, and represent prestigious luxury brands at Gatwick Airport.
- Qualifications: A positive attitude, customer service experience, and motivation to exceed targets are essential.
- Other info: Diversity and inclusion are celebrated; applications are reviewed anonymously.
The predicted salary is between 36000 - 60000 £ per year.
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Job Description
Do you see yourself growing and developing your career in luxury retail?
Job Description
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
This role will be based in Gatwick Airport and the successful candidate will work on the shift pattern of four days on, two days off. The shifts will consist of two early (4:00am – 1:30pm) and two late (12:00pm – 9:00pm).
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Watches of Switzerland showrooms.
Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Watches of Switzerland was founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Luxury Goods & Jewelry
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Sales Consultant (12828) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (12828)
✨Tip Number 1
Familiarise yourself with luxury watch brands and their unique selling points. Knowing the ins and outs of brands like Rolex, Omega, and Patek Philippe will help you engage confidently with clients and demonstrate your expertise.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios. This will prepare you for the consultative approach required in this role, allowing you to build strong relationships with clients.
✨Tip Number 3
Network with current or former employees of Watches of Switzerland Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work varied shifts. Highlighting your adaptability will show that you're ready to meet the demands of the role at Gatwick Airport.
We think you need these skills to ace Sales Consultant (12828)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and customer service. Emphasise any consultative sales roles you've held and showcase your ability to build lasting client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the Watches of Switzerland brand. Mention specific examples of how you've exceeded sales targets or provided exceptional customer service in previous roles.
Showcase Your Product Knowledge: Demonstrate your knowledge of luxury watches and brands in your application. Mention any relevant training or personal interest in horology that could set you apart from other candidates.
Highlight Your Team Player Attitude: Watches of Switzerland values teamwork, so be sure to include examples of how you've successfully collaborated with colleagues in past roles. This will show that you're not just focused on individual success but also on contributing to the team's goals.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share any personal experiences or stories that highlight your interest in high-end products, especially watches, as this will resonate with the company's brand values.
✨Demonstrate Your Client Relationship Skills
Prepare examples of how you've built and maintained strong relationships with clients in previous roles. Discuss specific instances where you went above and beyond to meet a client's needs, showcasing your consultative approach.
✨Research the Brand and Products
Familiarise yourself with Watches of Switzerland's product range and the luxury watch market. Being knowledgeable about their brands, such as Rolex and Patek Philippe, will show your commitment and readiness to represent the company confidently.
✨Exhibit a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, and be ready to discuss how you handle challenges and setbacks while keeping a focus on delivering exceptional customer service.
