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- Tasks: Join us as a Sales Consultant, building lasting client relationships and delivering exceptional service.
- Company: Watches of Switzerland Group is a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy perks like a Holiday Purchase Scheme, 24/7 GP service, and generous discounts.
- Why this job: Be part of a prestigious brand, grow your career in luxury retail, and make memorable client experiences.
- Qualifications: A positive attitude, retail experience, and a passion for customer service are essential.
- Other info: Diversity is celebrated here; your application will be reviewed anonymously.
The predicted salary is between 28800 - 43200 £ per year.
In Spring 2025 we opened The New Rolex Boutique on London's iconic Bond Street. The Watches of Switzerland Group are seeking to recruit Sales Consultants to support the showroom. The history of Rolex is inextricably linked to London, where the company was founded in 1905 by Hans Wilsdorf, making this new flagship location even more significant.
Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Watches of Switzerland showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Watches of Switzerland was founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (12659)
✨Tip Number 1
Familiarise yourself with the luxury watch market, especially brands like Rolex and Patek Philippe. Understanding their history, craftsmanship, and unique selling points will help you engage confidently with clients and demonstrate your passion for the products.
✨Tip Number 2
Practice your consultative selling skills by role-playing with friends or family. Focus on building relationships and understanding client needs, as this is crucial in a luxury retail environment where personal connections can lead to repeat business.
✨Tip Number 3
Network within the luxury retail community, whether through social media platforms like LinkedIn or attending industry events. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
Showcase your enthusiasm for exceptional customer service during interviews. Share specific examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the values of Watches of Switzerland Group.
We think you need these skills to ace Sales Consultant (12659)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the Watches of Switzerland Group and their luxury offerings. Highlight your knowledge of Rolex and other prestigious brands in your application to demonstrate your passion for the industry.
Tailor Your CV: Craft your CV to reflect your experience in consultative retail environments. Emphasise any achievements related to customer service and sales targets, showcasing how you can contribute to the team's success.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the luxury retail sector. Share specific examples of how you've built lasting client relationships and exceeded sales targets in previous roles.
Showcase Your Soft Skills: Highlight your positive attitude, flexibility, and teamwork skills in your application. Provide examples of situations where you've gone the extra mile for clients, as this aligns with the company's values.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share any personal experiences or stories that highlight your passion for high-end products, especially watches, as this will resonate with the company's values.
✨Demonstrate Client Relationship Skills
Prepare examples of how you've built and maintained strong relationships with clients in previous roles. Emphasise your ability to understand client needs and provide tailored solutions, which is crucial for a Sales Consultant.
✨Research the Brand and Products
Familiarise yourself with Rolex and other luxury watch brands represented by the company. Being knowledgeable about their history, product lines, and unique selling points will show your commitment and readiness to represent the brand confidently.
✨Exhibit a Team Player Attitude
Highlight your experience working in team environments and your willingness to support colleagues. The role requires collaboration to meet targets, so showcasing your teamwork skills will be beneficial.
