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- Tasks: Ensure client experience stations are stocked and assist in delivering exceptional service.
- Company: Join the UK's leading luxury watch specialist with a rich heritage.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Be part of a passionate team creating memorable experiences for luxury clients.
- Qualifications: Organised, detail-oriented, and eager to learn about luxury retail.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you have excellent organisational skills? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Client Experience Hosts are passionate about what they do! A team player with a keen eye for detail, you will play a vital role to ensure our clients always receive an exceptional and memorable experience. Focusing on ensuring all client experience stations are well stocked and maintained, you will also assist the Sales Consultants within the showroom and VIP room in the delivery of an exceptional client experience.
Responsibilities:
- Ensure all client experience stations are well stocked and maintained.
- Assist the Sales Consultants within the showroom and VIP room in delivering an exceptional client experience.
About You:
- A positive, “can-do” attitude
- Organised with a keen eye for detail
- A passion for delivering exceptional client experience
- Experience of making and serving beverages
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Strong business acumen and an interest in fine watches
About Us:
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more. The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits:
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Rolex Guest Relations Host (13138) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rolex Guest Relations Host (13138)
✨Tip Number 1
Get to know the brand inside out! Research Rolex and the Watches of Switzerland Group so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent them.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable striking up conversations and showcasing your passion for delivering exceptional client experiences. Remember, it's all about making that connection!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you've successfully managed tasks or improved processes. This will help you demonstrate your keen eye for detail and ability to keep client experience stations well stocked.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Rolex Guest Relations Host (13138)
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, especially in a luxury retail environment where every detail counts!
Emphasise Your Client Experience Passion: Let us know about your passion for delivering exceptional client experiences. Share any relevant experiences where you've gone the extra mile to make someone’s day special – we love that kind of enthusiasm!
Be Confident and Knowledgeable: When writing your application, show us that you can represent our brand with confidence. Mention any knowledge you have about luxury watches or retail, as it’ll help us see your potential fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Watches of Switzerland Group.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Brand Inside Out
Before the interview, dive deep into the history and values of the luxury watch brands you'll be representing, especially Rolex. Familiarise yourself with their latest collections and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed tasks or events. Be ready to discuss how you ensure everything runs smoothly, whether it’s stocking client experience stations or assisting in the showroom.
✨Demonstrate Your Client-Centric Approach
Think of specific instances where you went above and beyond to provide exceptional service. During the interview, share these stories to highlight your ability to meet clients' needs and create memorable experiences. This will resonate well with the company's focus on client satisfaction.
✨Practice Your Communication Skills
As a Guest Relations Host, striking up conversations is key. Practice your communication skills by engaging in mock interviews or casual chats with friends. Focus on being approachable and confident, as this will reflect your natural flair for conversation during the actual interview.
