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- Tasks: Assess and value pre-owned watches while providing top-notch client consultations.
- Company: Join the UK's leading luxury watch specialist with a vibrant team culture.
- Benefits: Enjoy flexible holiday options, 24/7 health support, and generous discounts.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic industry, making impactful offers in luxury watch valuation.
- Qualifications: Sales experience in luxury, strong negotiation skills, and IT proficiency.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Pre Owned Watch Valuation Client Specialist to join our Virtual Boutique in London. You will assess watches submitted through the Virtual Boutique's "Sell Your Watch" service and create initial offers presented to clients. You will lead client‑facing consultations and deliver a seamless end‑to‑end experience, from reviewing the watch and generating the offer to converting the opportunity into a completed intake. In addition, you will provide valuations and offers to Virtual Boutique colleagues, manage the online self‑service form, and undertake product consultations in line with demand for the Virtual Boutique service.
Qualifications and Skills
- Sales experience in the luxury industry
- Strong negotiation skills
- Self‑motivated, positive, and proactive
- Target orientated and able to deliver outstanding results as part of a team
- IT literate, including proficiency in Microsoft Office, and comfortable picking up new systems
- Ability to coordinate several competing priorities
- Excellent organisational skills and attention to detail
- Able to work under pressure
About Us
Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a presence in Europe and the US, and a complementary jewellery offering. We operate over 190 showrooms and seven e‑commerce websites. Our success is based on longstanding partnerships with the most prestigious luxury watch brands, supported by marketing and technology to provide a modern, distinctive luxury experience. Our people are highly trained, motivated, and committed to delivering exceptional client experience while building inclusive teams.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Pre‑Owned Watch Valuation Client Specialist (13290) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre‑Owned Watch Valuation Client Specialist (13290)
✨Tip Number 1
Get to know the luxury watch market inside out! Research the latest trends, brands, and valuation techniques. This knowledge will not only impress during interviews but also help you engage confidently with clients.
✨Tip Number 2
Practice your negotiation skills! Role-play with friends or family to simulate client interactions. The more comfortable you are with negotiating offers, the better you'll perform in real-life situations.
✨Tip Number 3
Showcase your organisational skills by preparing a portfolio of your past sales experiences. Highlight any achievements in the luxury sector, as this will demonstrate your ability to manage multiple priorities effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Watches of Switzerland Group.
We think you need these skills to ace Pre‑Owned Watch Valuation Client Specialist (13290)
Some tips for your application 🫡
Show Your Passion for Watches: When writing your application, let your love for luxury watches shine through! Share any relevant experiences or knowledge you have about the industry to show us you're genuinely interested in the role.
Highlight Your Sales Skills: Since this role is all about client interactions and negotiations, make sure to emphasise your sales experience. Use specific examples that demonstrate your ability to close deals and provide excellent customer service.
Be Organised and Detail-Oriented: We appreciate candidates who can juggle multiple tasks while paying attention to detail. In your application, mention how you've successfully managed competing priorities in the past, especially in high-pressure situations.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Watches
Before the interview, brush up on your knowledge of luxury watches. Familiarise yourself with different brands, models, and their unique features. This will not only impress your interviewers but also help you feel more confident when discussing valuations.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience in the luxury industry. Think of specific examples where you successfully negotiated deals or provided exceptional client service. Highlighting these experiences will demonstrate your ability to excel in a client-facing role.
✨Master the Art of Organisation
Given the need to manage multiple priorities, be ready to share how you stay organised under pressure. Discuss tools or methods you use to keep track of tasks and deadlines, as this will show your potential employer that you can handle the demands of the role.
✨Practice Your Negotiation Techniques
Since strong negotiation skills are crucial for this position, consider role-playing scenarios with a friend or family member. Practising how to present offers and handle objections will prepare you for real-life situations during the interview and beyond.