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For Companies At a Glance
- Tasks: Oversee showroom operations, ensuring compliance, cash and stock control, and exceptional presentation.
- Company: Join a leading luxury watch retailer with a rich history and dynamic culture.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and 24/7 support services.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: Experience in retail operations, strong organisational skills, and excellent communication abilities.
- Other info: Opportunities for career growth in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Do you see yourself growing and developing your career in luxury retail? Do you have experience of all things compliance in a retail environment? Have you got experience of cash and stock-control? Do you have excellent organisational and planning skills? Can you see yourself representing our brand with confidence and knowledge?
We are recruiting for an Operations Manager! This position is based in one showroom to oversee operations but you will also be working closely with the rest of the Management team. You will be an expert at ensuring the showroom runs to exceptional standards from excellent presentation, cash and stock-control and all things compliance. Acting as a focal point within the business, providing a strong link between the back-office team, sales team, and support services. The pace is fast moving and dynamic, which requires outstanding performance against the required business KPIs to ensure a seamless support service to all clients. The Operations Manager is expected to harness a working environment which encourages teamwork and energy by demonstrating strong leadership and excellent communication skills. Having great problem solving skills and the ability to think on your feet is essential.
About You
- Previous operational experience in a retail environment
- A great understanding and experience of store compliance
- Experience of cash and stock-control
- Strong organisational skills, with the ability to multitask
- Excellent communication and interpersonal skills
- Highly numerate, with the ability to analyse performance and make effective decisions to ensure KPIs are delivered
- IT literate
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
EEO/Inclusion - At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Operations Manager (13118) in Milton Keynes employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (13118) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those who work at Watches of Switzerland. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their brand and clients.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to think on your feet in previous roles. Be ready to share these stories during your interview to showcase your quick thinking and leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the luxury retail world.
We think you need these skills to ace Operations Manager (13118) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in retail compliance, cash and stock control, and any relevant leadership roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for luxury retail and how your previous experiences have prepared you for this fast-paced environment. Let us know why you're excited about joining our team!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved problems in a retail setting. We love candidates who can think on their feet and demonstrate strong decision-making skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of retail compliance before the interview. Be ready to discuss specific examples of how you've ensured compliance in previous roles, as this is a key part of the Operations Manager position.
✨Showcase Your Organisational Skills
Prepare to talk about your organisational strategies and how you manage multiple tasks effectively. Think of a time when you successfully juggled various responsibilities and how that led to achieving KPIs.
✨Demonstrate Leadership Qualities
Since this role requires strong leadership, come prepared with examples of how you've motivated a team or resolved conflicts. Highlight your communication skills and how they’ve helped foster teamwork in a fast-paced environment.
✨Be Ready for Problem-Solving Scenarios
Expect to face some situational questions that test your problem-solving abilities. Think of challenges you've encountered in previous roles and how you tackled them, especially in relation to cash and stock control.
