At a Glance
- Tasks: Lead and inspire a high-performing retail team in luxury watch sales.
- Company: Join the UK's leading luxury watch specialist with a rich history since 1924.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be an ambassador for luxury brands and create memorable client experiences.
- Qualifications: Proven retail management experience, ideally in a luxury environment.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Luxury Showroom Deputy Manager | Client Experience Leader employer: Watches of Switzerland Group PLC
At Watches of Switzerland Group, we pride ourselves on being a leading luxury retail employer, offering a vibrant work culture that fosters personal and professional growth. Our commitment to exceptional client experiences is matched by our dedication to employee development, providing comprehensive training and mentorship opportunities in a supportive environment. With competitive benefits such as a Holiday Purchase Scheme, enhanced maternity pay, and a generous discount scheme, we ensure our team feels valued and inspired to excel in their roles.
Contact Details:
Watches of Switzerland Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Deputy Manager | Client Experience Leader
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at your dream company. You never know who might help you land that interview!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an informal chat, let your passion for luxury retail shine through. Share stories about your experiences and how you’ve motivated teams or delighted clients in the past.
✨Tip Number 3
Research the brand! Before any interview, dive deep into the company’s values, products, and culture. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives you a better chance of standing out. Plus, you can keep an eye on new roles that pop up, so you won’t miss out on any opportunities!
We think you need these skills to ace Luxury Showroom Deputy Manager | Client Experience Leader
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your enthusiasm for luxury retail shine through. Share specific experiences that highlight your love for the industry and how it drives you to deliver exceptional client experiences.
Highlight Your Team Leadership Skills:Make sure to emphasise your experience in motivating and developing high-performing teams. Use examples that showcase your ability to inspire others and create a positive work environment, as this is key for us at StudySmarter.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury watch brands mentioned in the job description. Familiarise yourself with their history, key products, and what sets them apart. This will not only show your passion for the industry but also help you connect with the interviewers who are likely to be just as enthusiastic about these brands.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've motivated and developed high-performing teams in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your ability to lead and inspire others, which is crucial for the Deputy Manager role.
✨Client-Centric Mindset
Be ready to discuss how you've built lasting relationships with clients. Share stories that highlight your ability to understand client needs and provide tailored solutions. This will align perfectly with the company's focus on delivering exceptional client experiences.
✨Emphasise Your Entrepreneurial Spirit
Think about times when you've taken initiative or driven business development in your previous roles. Whether it was launching a new product line or improving sales strategies, showcasing your entrepreneurial approach will resonate well with the interviewers looking for someone to help drive the business forward.
