At a Glance
- Tasks: Manage showroom admin tasks and build lasting client relationships in luxury retail.
- Company: Join a prestigious luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team that delivers exceptional client experiences and showcases luxury products.
- Qualifications: Strong organisational skills and a passion for luxury retail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous experience in an administrative role? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Showroom Administrators are passionate about what they do! A team player with a keen eye for detail, you will ensure all areas of administration within the showroom are kept in line with company procedures. Assisting the Showroom Manager, you will play a key role in making sure the showroom runs efficiently through effective processing and adherence to our administrative and security obligations. Also helping out on the sales floor when required, you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.
About You
- Excellent planning and organisational skills
- IT literate
- Numerate
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Excellent interpersonal and communication skills
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Luxury Showroom Admin & Client Relations employer: Watches of Switzerland Group PLC
At Watches of Switzerland Group, we pride ourselves on being a leading luxury retail employer, offering a vibrant work culture that values passion and expertise in horology. Our commitment to employee growth is evident through comprehensive training programmes and a supportive environment that encourages collaboration and innovation. With benefits like a Holiday Purchase Scheme, 24/7 Employee Assistance Programme, and generous discounts, we ensure our team feels valued and empowered while delivering exceptional client experiences in our prestigious showrooms.
Contact Details:
Watches of Switzerland Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Admin & Client Relations
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail industry, especially those who work at Watches of Switzerland. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, let your enthusiasm for luxury watches shine through. Share your knowledge about the brands and products – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 3
Prepare for the interview by practising common questions related to client relations and administration. Think about how you can demonstrate your organisational skills and adaptability with real-life examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Luxury Showroom Admin & Client Relations
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury retail shine through! Share any experiences that highlight your enthusiasm for high-end products and how you can represent our brand with confidence.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your administrative experience and any relevant skills that align with the job description, like your planning and organisational skills.
Be Personable and Approachable:Since client relations are key, use a friendly tone in your application. Show us that you’re not just about the paperwork but also about building lasting relationships with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Products
Before the interview, take some time to research the luxury watches and brands mentioned in the job description. Familiarise yourself with their unique features and history. This will not only show your passion for the products but also help you engage confidently during discussions.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with clients, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet a client's needs, as this will demonstrate your dedication to exceptional service.
✨Demonstrate Your Organisational Skills
Be ready to discuss your planning and organisational strategies. You might want to share specific tools or methods you use to keep track of tasks and ensure everything runs smoothly. This will highlight your ability to manage the administrative side of the showroom effectively.
✨Embrace Flexibility and Adaptability
The luxury retail environment can be fast-paced and ever-changing. Prepare to talk about situations where you've had to adapt quickly to new challenges or changes in plans. This will show that you're not only proactive but also ready to thrive in a dynamic setting.
