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- Tasks: Manage digital queries for luxury watches via email, chat, and video calls.
- Company: Luxury watch retailer known for exceptional customer service.
- Benefits: Flexible hours, generous discount scheme, and 24/7 employee support.
- Why this job: Join a dynamic team and immerse yourself in the world of luxury timepieces.
- Qualifications: Exceptional communication skills and a passion for customer service.
- Other info: Entry-level position with opportunities for growth in a luxury retail environment.
The predicted salary is between 30000 - 42000 £ per year.
A luxury watch retailer is seeking a Digital Enquiries Ambassador in London. The successful candidate will manage digital queries for luxury timepieces, communicating with clients via email, chat, and video calls.
This entry-level position requires exceptional communication skills, attention to detail, and a passion for customer service.
The role offers a full-time contract with flexible hours, and potential benefits such as a generous discount scheme and 24/7 employee support.
Virtual Concierge — Luxury Watch Enquiries in London employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Concierge — Luxury Watch Enquiries in London
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be dealing with luxury watch enquiries, practice how you articulate your thoughts clearly and confidently. We want you to shine in those video calls and chats!
✨Tip Number 2
Research the luxury watch market before your interviews. Knowing the latest trends and popular brands will show your passion for the industry. We love candidates who are genuinely interested in what they’ll be working with!
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After your interview, drop a quick thank-you email to express your appreciation. It’s a simple way to stand out and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We keep an eye on applications that come directly from us, so make sure you’re putting your best foot forward there.
We think you need these skills to ace Virtual Concierge — Luxury Watch Enquiries in London
Some tips for your application 🫡
Show Your Passion for Luxury Watches: When writing your application, let your love for luxury watches shine through! Share any personal experiences or knowledge you have about timepieces to show us you're genuinely interested in the role.
Highlight Your Communication Skills: Since this role involves chatting with clients via email, chat, and video calls, make sure to emphasise your communication skills. Use clear and concise language in your application to demonstrate how well you can convey information.
Pay Attention to Detail: Attention to detail is key in this position. Double-check your application for any typos or errors before submitting it. A polished application shows us that you take pride in your work and care about the little things.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Luxury Watches
Before the interview, brush up on your knowledge of luxury watches. Familiarise yourself with popular brands, models, and their unique features. This will not only impress the interviewer but also show your genuine interest in the role.
✨Master Your Communication Skills
Since this role involves communicating with clients via email, chat, and video calls, practice your communication skills. Consider doing mock interviews or role-playing scenarios to enhance your ability to convey information clearly and professionally.
✨Showcase Your Customer Service Passion
Prepare examples from your past experiences that highlight your customer service skills. Whether it’s a time you went above and beyond for a customer or resolved a tricky situation, these stories will demonstrate your passion for providing excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
