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- Tasks: Assess and value pre-owned watches while providing top-notch client consultations.
- Company: Join the UK's leading luxury watch specialist with a vibrant team culture.
- Benefits: Enjoy flexible holiday options, 24/7 support, and generous discounts.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Be part of a luxury brand and make a real impact in client experiences.
- Qualifications: Sales experience in luxury, strong negotiation skills, and IT proficiency.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Pre Owned Watch Valuation Client Specialist to join our Virtual Boutique in London. You will assess watches submitted through the Virtual Boutique's "Sell Your Watch" service and create initial offers presented to clients. You will lead client‑facing consultations and deliver a seamless end‑to‑end experience, from reviewing the watch and generating the offer to converting the opportunity into a completed intake. In addition, you will provide valuations and offers to Virtual Boutique colleagues, manage the online self‑service form, and undertake product consultations in line with demand for the Virtual Boutique service.
Qualifications and Skills
- Sales experience in the luxury industry
- Strong negotiation skills
- Self‑motivated, positive, and proactive
- Target orientated and able to deliver outstanding results as part of a team
- IT literate, including proficiency in Microsoft Office, and comfortable picking up new systems
- Ability to coordinate several competing priorities
- Excellent organisational skills and attention to detail
- Able to work under pressure
About Us
Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a presence in Europe and the US, and a complementary jewellery offering. We operate over 190 showrooms and seven e‑commerce websites. Our success is based on longstanding partnerships with the most prestigious luxury watch brands, supported by marketing and technology to provide a modern, distinctive luxury experience. Our people are highly trained, motivated, and committed to delivering exceptional client experience while building inclusive teams.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Pre‑Owned Watch Valuation Client Specialist (13290) in London employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre‑Owned Watch Valuation Client Specialist (13290) in London
✨Tip Number 1
Get to know the company inside out! Research Watches of Switzerland Group, their values, and the luxury watch market. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to lead client-facing consultations, so rehearse how you’d present offers and valuations. Make it engaging and confident – remember, you’re selling not just watches, but an experience!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Watches of Switzerland family!
We think you need these skills to ace Pre‑Owned Watch Valuation Client Specialist (13290) in London
Some tips for your application 🫡
Show Your Passion for Watches: When writing your application, let your love for luxury watches shine through! Share any relevant experiences or knowledge you have about the industry to show us you're genuinely interested in the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your sales experience and negotiation skills, and explain how they relate to the Pre-Owned Watch Valuation Client Specialist position. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the watch industry. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Watches
Before the interview, brush up on your knowledge of luxury watches. Familiarise yourself with different brands, models, and their unique features. This will not only impress your interviewers but also help you engage in meaningful conversations during client consultations.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in the luxury sector. Think of specific examples where you successfully negotiated deals or exceeded targets. This will demonstrate your ability to deliver outstanding results and fit into their target-oriented culture.
✨Master the Tech
Since the role involves managing online forms and using various IT systems, make sure you're comfortable with Microsoft Office and any other relevant software. If you have experience with similar platforms, be ready to share how you adapted quickly to new technologies in past roles.
✨Stay Organised Under Pressure
The ability to juggle multiple priorities is key for this position. Prepare examples of how you've managed competing tasks in high-pressure situations. Highlight your organisational skills and attention to detail, as these are crucial for providing a seamless client experience.