Job Description
We are looking for a Pre Owned Watch Valuation Client Specialist to join our Virtual Boutique in London. You will assess watches submitted through the Virtual Boutique's "Sell Your Watch" service and create initial offers presented to clients.
You will lead client‐facing consultations and deliver a seamless end‐to‐end experience, from reviewing the watch and generating the offer to converting the opportunity into a completed intake. In addition, you will provide valuations and offers to Virtual Boutique colleagues, manage the online self‐service form, and undertake product consultations in line with demand for the Virtual Boutique service.
Qualifications and Skills
Sales experience in the luxury industry
Strong negotiation skills
Self‐motivated, positive, and proactive
Target orientated and able to deliver outstanding results as part of a team
IT literate, including proficiency in Microsoft Office, and comfortable picking up new systems
Ability to coordinate several competing priorities
Excellent organisational skills and attention to detail
Able to work under pressure
About Us
Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a presence in Europe and the US, and a complementary jewellery offering. We operate over 190 showrooms and seven e‐commerce websites.
Our success is based on longstanding partnerships with the most prestigious luxury watch brands, supported by marketing and technology to provide a modern, distinctive luxury experience. Our people are highly trained, motivated, and committed to delivering exceptional client experience while building inclusive teams.
Benefits
Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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Contact Details:
Watches of Switzerland Group PLC Recruitment Team
