Digital Enquires Ambassador (13063) in London

Digital Enquires Ambassador (13063) in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for digital enquiries about luxury watches via chat, email, and video.
  • Company: Join the prestigious Watches of Switzerland Group, known for luxury and excellence.
  • Benefits: Competitive pay, flexible working hours, and a chance to work with luxury brands.
  • Why this job: Engage with high-end clients and enhance your communication skills in a luxury setting.
  • Qualifications: Strong communication skills and a passion for luxury watches.
  • Other info: Exciting opportunity to grow in a dynamic and stylish environment.

The predicted salary is between 36000 - 60000 Β£ per year.

We are looking for a Digital Enquiries Ambassador to join our Virtual Boutique, based in our London Office.

As our Digital Ambassador you will be the first point of contact for all digital enquiries for specific high-end luxury watch brands for Watches of Switzerland, Mappin & Webb and Goldsmiths. Enquiries will be via email and our virtual platform, chat, audio and video. Through strong communication skills you will use your expertise to deal efficiently with initial email and web enquiries, to offer support to clients who may have questions or concerns about a specific timepiece or liaise.

Digital Enquires Ambassador (13063) in London employer: Watches of Switzerland Group PLC

Watches of Switzerland Group PLC is an exceptional employer, offering a vibrant work culture that values innovation and excellence in the luxury retail sector. As a Digital Enquiries Ambassador in our London office, you will benefit from comprehensive training, opportunities for professional growth, and a supportive team environment that encourages collaboration and creativity. Join us to be part of a prestigious brand where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
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Contact Detail:

Watches of Switzerland Group PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Digital Enquires Ambassador (13063) in London

✨Tip Number 1

Make sure you know the brands inside out! Research Watches of Switzerland, Mappin & Webb, and Goldsmiths. The more you know about their luxury watches, the better you'll be at answering enquiries and impressing during interviews.

✨Tip Number 2

Practice your communication skills! Since you'll be dealing with clients through various digital platforms, try role-playing scenarios with friends or family. This will help you feel more confident when handling real enquiries.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or join relevant groups. Engaging with others in the industry can give you insider tips and might even lead to a referral!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team as a Digital Enquiries Ambassador.

We think you need these skills to ace Digital Enquires Ambassador (13063) in London

Strong Communication Skills
Customer Service Skills
Email Communication
Virtual Communication
Chat Support
Audio and Video Communication
Problem-Solving Skills
Attention to Detail
Knowledge of Luxury Watches
Client Relationship Management
Adaptability
Time Management

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for luxury watches shine through! We want to see that you’re genuinely excited about the role and the brands we represent. A little passion goes a long way!

Tailor Your Message: Make sure to customise your application for the Digital Enquiries Ambassador position. Highlight relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!

Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences short and to the point. We appreciate a well-structured application that’s easy to read.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Watches of Switzerland Group PLC

✨Know Your Brands

Familiarise yourself with the high-end luxury watch brands you'll be representing, like Watches of Switzerland, Mappin & Webb, and Goldsmiths. Understand their unique selling points and recent collections so you can speak confidently about them during the interview.

✨Master Communication Skills

Since this role involves handling digital enquiries through various platforms, practice your communication skills. Prepare to demonstrate how you would respond to different types of customer queries, showcasing your ability to convey information clearly and professionally.

✨Showcase Your Tech Savvy

As a Digital Enquiries Ambassador, you'll be using virtual platforms for communication. Brush up on your tech skills and be ready to discuss any relevant tools or software you've used in the past. This will show that you're comfortable in a digital environment.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.

Digital Enquires Ambassador (13063) in London
Watches of Switzerland Group PLC
Location: London
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