At a Glance
- Tasks: Lead a dynamic team to deliver exceptional client service in the luxury watch sector.
- Company: Join a leading FTSE-250 luxury watch retailer with a vibrant culture.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Work in a state-of-the-art office surrounded by beautiful woodlands.
- Why this job: Make a real impact in a prestigious company while developing your leadership skills.
- Qualifications: Experience in team leadership and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
Temporary - Maternity Cover
Job Description
As the Pre-Owned Operations Manager, you will support the Head of Pre-Owned and Vintage, and ensure the effectiveness of the administrative team, to enable efficient and first-class client service to clients and colleagues, for buying and selling Pre-Owned watches
About You
- Experience of leading large teams undertaking varying roles at differing levels of complexity
- Excellent time management.
- Strong interpersonal skills.
- Team player.
- Results orientated.
- Ability to prioritise.
- Flexible and adaptable.
- Strong organisation skills.
About Us
Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States.
We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering.
At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience.
This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester.
The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees.
Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability.
Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
- Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives.
Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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Pre-Owned Operations Manager (13443) in Leicester employer: Watches of Switzerland Group PLC
Watches of Switzerland Group PLC is an outstanding employer, offering a vibrant work culture that prioritises exceptional client experiences and employee satisfaction. With benefits like a generous discount scheme, access to a 24/7 virtual GP service, and opportunities for personal growth within the luxury watch industry, employees are empowered to thrive in their roles while enjoying a supportive environment in a prestigious location.
Contact Details:
Watches of Switzerland Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Owned Operations Manager (13443) in Leicester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Pre-Owned Operations Manager (13443) in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Watches of Switzerland Group PLC:Don’t forget to personalise your application for Watches of Switzerland Group PLC! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Watches of Switzerland Group PLC offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Watches of Switzerland Group PLC and contribute positively during your temporary stint.
