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For Companies At a Glance
- Tasks: Ensure clients have an exceptional experience in our luxury watch boutique.
- Company: Join the prestigious Watches of Switzerland Group, a leader in luxury retail.
- Benefits: Enjoy generous discounts, wellbeing tools, and a holiday purchase scheme.
- Why this job: Be part of a dynamic team and grow your career in luxury retail.
- Qualifications: Organisational skills, a passion for client experience, and great communication.
- Other info: Flexible hours and opportunities to learn about fine watches.
The predicted salary is between 30000 - 42000 £ per year.
In preparation for a Summer 2026 opening of The New Rolex Boutique in Glasgow, The Watches of Switzerland Group are seeking to recruit a team of Client Experience Hosts to join!
Do you have excellent organisational skills? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Client Experience Hosts are passionate about what they do! A team player with a keen eye for detail you will play a vital role to ensure our clients always receive an exceptional and memorable experience. Focusing on ensuring all client experience stations are well stocked and maintained you will also assist the Sales Consultants within the showroom and VIP room in the delivery of an exceptional client experience.
About You
- A positive, “can-do” attitude
- Organised with a keen eye for detail
- A passion for delivering exceptional client experience
- Experience of making and serving beverages
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Strong business acumen and an interest in fine watches
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Client Experience Host (13133) in Glasgow employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Host (13133) in Glasgow
✨Tip Number 1
Get to know the brand inside out! Research Rolex and The Watches of Switzerland Group, so you can chat confidently about their history and values during your interview. This shows you're genuinely interested and ready to represent them.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable striking up conversations. Remember, as a Client Experience Host, you'll need to engage clients effortlessly and make them feel special.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've kept things running smoothly. Being able to demonstrate your attention to detail will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at The New Rolex Boutique in Glasgow!
We think you need these skills to ace Client Experience Host (13133) in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see that you’re genuinely excited about the role and the brand. Share any relevant experiences that highlight your passion for delivering exceptional client experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for in a Client Experience Host.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on showcasing your organisational skills and attention to detail. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Brand
Before the interview, dive deep into the history and values of Rolex and The Watches of Switzerland Group. Understanding their commitment to excellence and innovation will help you articulate how you can contribute to their mission.
✨Showcase Your Client Experience Skills
Prepare examples from your past experiences where you've delivered exceptional client service. Highlight your organisational skills and ability to create memorable experiences, as these are key for a Client Experience Host.
✨Demonstrate Your Passion for Luxury Retail
Express your enthusiasm for luxury watches and retail during the interview. Share what excites you about working in this industry and how you stay updated on trends and products, showing that you're eager to learn and grow.
✨Practice Your Communication Skills
Since great communication is essential for this role, practice engaging in conversations about watches or luxury items. This will help you feel more confident when discussing products and connecting with clients during the interview.
