At a Glance
- Tasks: Lead and inspire a high-performing retail team in luxury watch sales.
- Company: Join the UK's leading luxury watch specialist with a rich history.
- Benefits: Enjoy generous discounts, wellbeing tools, and a birthday off!
- Why this job: Make a real impact in luxury retail while developing your career.
- Qualifications: Experience in retail management, ideally in a luxury environment.
- Other info: Be part of a diverse team committed to exceptional client experiences.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
We’re looking for a Deputy Manager to support the IWC brand in our Flagship showroom on Regent St. Our Deputy Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand, you will have an entrepreneurial approach and a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management ideally in a luxury environment
- Commercially aware with an entrepreneurial approach
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Recruitment, performance management and training
About Us
Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on‑hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger‑LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE‑250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono‑brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long‑standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading‑edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (13086) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (13086)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into the IWC brand and its history. This will not only impress your interviewers but also help you connect with their values and mission.
✨Tip Number 2
Show off your people skills! During your interview, share specific examples of how you've motivated and developed teams in the past. We want to see that you can inspire others and create a high-performing environment.
✨Tip Number 3
Be ready to discuss client relationships! Prepare to talk about how you've built lasting connections with clients and provided exceptional service. This is key in luxury retail, so make sure your passion shines through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Watches of Switzerland Group. Let’s get you that Deputy Manager role!
We think you need these skills to ace Deputy Manager (13086)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience we offer our clients.
Highlight Your Experience: Make sure to showcase your background in retail management, especially if it's in a luxury environment. We’re looking for those impressive achievements that demonstrate your ability to lead and motivate a team.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect how your skills and experiences align with what we’re looking for in a Deputy Manager. Show us why you’re the perfect fit for our flagship showroom!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know the Brand Inside Out
Before your interview, make sure you research the IWC brand thoroughly. Understand their history, values, and product range. This will not only show your passion for luxury retail but also help you connect with the interviewers when discussing how you can embody the brand's ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your mentoring and development strategies. Highlight specific instances where your leadership made a difference in performance or morale.
✨Client-Centric Approach
Demonstrate your ability to build lasting relationships with clients. Share stories that illustrate how you've gone above and beyond to meet client needs, especially in a luxury setting. This will show that you understand the importance of exceptional client experiences in driving business success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial awareness. Think about potential challenges you might face as a Deputy Manager and prepare thoughtful solutions. This will showcase your entrepreneurial mindset and readiness to tackle real-world issues in the retail environment.