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- Tasks: Deliver exceptional virtual consultations and build strong client relationships.
- Company: Join a leading luxury watch specialist with a vibrant team culture.
- Benefits: Enjoy generous discounts, wellbeing tools, and a birthday off!
- Other info: Work in a state-of-the-art office surrounded by beautiful woodlands.
- Why this job: Be part of a dynamic team that wows clients with every interaction.
- Qualifications: Experience in luxury sales and a passion for client service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Are you an experienced Sales Consultant from a luxury retail environment? Do you have a passion for building professional relationships with clients? Do you have exceptional communication and interpersonal skills? Are you looking for an exciting new challenge?
Responsibilities
- As a Virtual Boutique Client Specialist, you will use a professional and positive approach to deliver an exceptional Virtual Consultation to clients via our websites.
- You will utilise your excellent communication and interpersonal skills and passion for the business to engage with clients and colleagues across all areas of the business.
- You will be well presented at all times with a positive “can do” attitude, delivering exceptional client service to all.
- You will play a key role in the Virtual Boutiques' success!
About You
- A positive, “can-do” attitude
- A passion for delivering exceptional client experience
- Experience within a luxury sales environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Client Specialist (13275) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Specialist (13275)
✨Tip Number 1
Get to know the company inside out! Research Watches of Switzerland Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your luxury retail experience and client relationship skills. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Watches of Switzerland Group.
We think you need these skills to ace Client Specialist (13275)
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for delivering exceptional client experiences in your application. We want to see that you genuinely care about building relationships and going the extra mile for clients.
Tailor Your CV: Customise your CV to highlight your experience in luxury retail environments. We love seeing how your background aligns with our values and the role of a Client Specialist, so don’t hold back!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and approachability. We’re looking for someone who can engage clients with a positive attitude, so let that shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Watches of Switzerland Group PLC
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of luxury watch brands and their unique selling points. This will not only show your passion for the industry but also help you engage in meaningful conversations with the interviewer about their products.
✨Showcase Your Communication Skills
Since the role involves virtual consultations, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and professional.
✨Demonstrate a 'Can-Do' Attitude
During the interview, highlight examples from your past experiences where you went the extra mile for clients. This will illustrate your positive attitude and commitment to delivering exceptional client service, which is crucial for this role.
✨Prepare Questions for Them
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and expectations for the Client Specialist role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.