Data, Research and Operations Manager
Data, Research and Operations Manager

Data, Research and Operations Manager

Full-Time 48626 - 54029 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead data-driven strategies to enhance philanthropy and partnerships at Diabetes UK.
  • Company: Join a passionate team at Diabetes UK, making a real difference in people's lives.
  • Benefits: Enjoy flexible hybrid working, health cash plan, and early finish Fridays.
  • Why this job: Be part of a mission-driven organisation fighting for better diabetes care and support.
  • Qualifications: Experience in CRM management, data analysis, and fundraising operations is essential.
  • Other info: Inclusive workplace committed to diversity and personal development opportunities.

The predicted salary is between 48626 - 54029 £ per year.

The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research, and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team, and develop data-driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.

Role Description

  • Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
  • Create and implement innovative and data-driven strategies for prospect research, moves management, partnership approval and pipeline development.
  • Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management.
  • Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work.
  • Line-manage a prospect research function.
  • Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.

The Ideal Candidate

  • Good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising.
  • Demonstrable experience in information and data management, analysis and fundraising operations.
  • Ability to work collaboratively with key internal stakeholders, supporting the development of relationships between philanthropists, partners and Diabetes UK.
  • Excellent communicator, problem solver, highly accurate and analytical in work, with strong project-management skills.
  • Capacity to interpret information and make strategic recommendations.
  • Flexible, agile and able to adapt to respond to internal and external changes.
  • Solid understanding of charity legislation, fundraising regulation and data protection.

We have a friendly and inclusive working environment at Diabetes UK and are proud of our hybrid approach which allows great flexibility. This means you can balance your working time between home and the office, subject to the needs of your role. Benefits include a health cash plan, early finish Fridays, a learning and development offer, and more.

About The Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm. We fund critical research that has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission – and we are committed to making that progress available to everyone.

Our Commitment to Equity, Diversity, and Inclusion

Diabetes UK is committed to equity, diversity and inclusion and actively seeks a diverse pool of candidates, especially from under-represented groups. We are also happy to consider any reasonable adjustments needed for candidates with a disability or long-term condition.

Job Details

  • Location: London with hybrid working (at least one day a week in the office)
  • Contract Type: Fixed Term Full Time
  • Closing Date: 24 March 2026
  • Salary: £48,626 – £54,029 per annum (FTE)
  • Job Reference: diabetesuk/TP/58823/1312
  • Job Category: Engagement & Fundraising
  • Business Unit: Engagement and Fundraising

Data, Research and Operations Manager employer: Watch Point

Diabetes UK is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a hybrid working model based in London, employees enjoy flexibility alongside benefits such as a health cash plan and early finish Fridays, all while contributing to meaningful work that impacts millions living with diabetes. The organisation fosters collaboration and innovation, ensuring that team members can thrive and make a real difference in the community.
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Contact Detail:

Watch Point Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Data, Research and Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the philanthropy and partnerships space, especially those connected to Diabetes UK. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for your interview by diving deep into the role's requirements. Brush up on your CRM knowledge and be ready to discuss how you can enhance data-driven strategies for prospect research.

✨Tip Number 3

Showcase your analytical skills! Be prepared to share examples of how you've used data to drive fundraising success in the past. This will demonstrate your fit for the role and your understanding of the charity sector.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Data, Research and Operations Manager

CRM Relationship Management
Prospect Research
Philanthropy and Partnership Fundraising
Information Management
Data Analysis
Fundraising Operations
Project Management
Communication Skills
Problem-Solving Skills
Strategic Recommendations
Collaboration
Adaptability
Understanding of Charity Legislation
Fundraising Regulation
Data Protection

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Data, Research and Operations Manager role. Highlight your experience with CRM systems and data management, as these are key to what we’re looking for at Diabetes UK.

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully managed projects or improved processes. We want to see how you can bring value to our team.

Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant, and make sure your passion for philanthropy and partnerships shines through. We love a good story!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Watch Point

✨Know Your Data Inside Out

Make sure you’re well-versed in data management and analysis, especially as it relates to fundraising. Brush up on your knowledge of CRM systems and be ready to discuss how you've used data to drive decisions in past roles.

✨Showcase Your Project Management Skills

Prepare examples of how you've successfully managed projects in the past. Highlight your ability to create project plans and implement process improvements that have led to increased efficiency and impact.

✨Demonstrate Collaborative Spirit

This role requires working closely with various stakeholders. Be ready to share experiences where you’ve built strong relationships with internal teams or external partners, and how that collaboration led to successful outcomes.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations related to fundraising compliance or data protection. Think through potential scenarios in advance and prepare your responses to demonstrate your problem-solving skills and strategic thinking.

Data, Research and Operations Manager
Watch Point

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