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- Tasks: Manage key accounts and provide expert advice on sustainability regulations.
- Company: Join a leading firm helping businesses navigate environmental compliance.
- Benefits: Flexible working, travel opportunities, and a supportive team environment.
- Why this job: Make a real difference in sustainability while growing your career.
- Qualifications: Experience in account management and knowledge of UK EPR legislation.
- Other info: Agile working policy with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK.
Working within a small and friendly team, a vacancy exists for a Key Account Manager to:
- Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries.
- Maintain high quality customer services, enabling the company to retain existing customers and attract new ones.
- Provide expert advice to customers on EPR legislation.
Main Tasks:
- Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts.
- Resolve or escalate any internal and external customer issues.
- Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements.
- Work closely alongside colleagues and managers to collectively provide the highest standard of customer service.
- Contribute to customer retention and growth through engagement activities.
- Participate in data rounds, working to strict deadlines, collecting member data submissions for registration with regulatory bodies. Check and query data to satisfy the scheme that information submitted is accurate.
- Audit Members' data/obligations through a combination of desk-based audits and audit visits.
- Responsible for Member information and contact details on the customer management system, ensuring regulatory requirements are met in terms of record keeping and changes.
- Support the development and implementation of changes resulting from new legislation.
- Identifying opportunities for cross-selling within key customer accounts and taking responsibility for developing and ultimately converting these new opportunities.
Good technical knowledge and understanding of UK EPR legislation including Packaging, WEEE and Batteries. IT proficiency in MS Office systems. Previous experience in key account management. Full UK Driver's Licence.
Our client has offices based in London and the West Midlands. Although the company offers an Agile Working Policy, which will therefore allow for home working, the position also requires some travel to either office (or both) and travel to customer locations within the UK.
Key Account Manager (Extended Producer Responsibility) in London employer: WasteRecruit Ltd
Contact Detail:
WasteRecruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Extended Producer Responsibility) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the sustainability sector and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EPR legislation. Make sure you can confidently discuss how it impacts businesses and what solutions you can offer. This will show potential employers that you're not just a candidate, but a valuable asset.
✨Tip Number 3
Don’t forget to showcase your customer service skills! In your conversations with potential employers, highlight your experience in maintaining high-quality customer relationships and how you've contributed to customer retention and growth in previous roles.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Key Account Manager (Extended Producer Responsibility) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience with EPR legislation and customer service, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our client's mission. Keep it engaging and relevant to the role – we love a good story!
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've successfully managed accounts or improved customer satisfaction. We appreciate results-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy – give it a go!
How to prepare for a job interview at WasteRecruit Ltd
✨Know Your EPR Stuff
Make sure you brush up on your knowledge of Extended Producer Responsibility legislation, especially around WEEE, packaging, and batteries. Being able to discuss these topics confidently will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Customer Service Skills
Since this role is all about maintaining high-quality customer service, prepare examples from your past experiences where you've successfully resolved customer issues or improved client relationships. This will demonstrate your ability to handle the front-line responsibilities effectively.
✨Be Data Savvy
Familiarise yourself with data management and compliance processes, as you'll be dealing with member data submissions and audits. Highlight any relevant experience you have with data analysis or compliance to show that you can handle the technical aspects of the job.
✨Engage with the Team Spirit
This position involves working closely with a small team, so be ready to discuss how you collaborate with others. Share examples of teamwork and how you contribute to a positive work environment, as this will resonate well with the company's friendly culture.