At a Glance
- Tasks: Manage key customer accounts and ensure compliance with environmental regulations.
- Company: Join a leading sustainability-focused company trusted by over 800 businesses.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Agile working policy with some travel to offices and customer locations.
- Why this job: Make a real difference in sustainability while developing your career in a supportive team.
- Qualifications: Experience in key account management and knowledge of UK EPR legislation required.
The predicted salary is between 36000 - 60000 € per year.
Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK.
Working within a small and friendly team, a vacancy exists for a Key Account Manager to:
- Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries.
- Maintain high quality customer services, enabling the company to retain existing customers and attract new ones.
- Provide expert advice to customers on EPR legislation.
Main Tasks:
- Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts.
- Resolve or escalate any internal and external customer issues.
- Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements.
- Work closely alongside colleagues and managers to collectively provide the highest standard of customer service.
- Contribute to customer retention and growth through engagement activities.
- Participate in data rounds, working to strict deadlines, collecting member data submissions for registration with regulatory bodies. Check and query data to satisfy the scheme that information submitted is accurate.
- Audit Members’ data/obligations through a combination of desk-based audits and audit visits.
- Responsible for Member information and contact details on the customer management system, ensuring regulatory requirements are met in terms of record keeping and changes.
- Support the development and implementation of changes resulting from new legislation.
- Identifying opportunities for cross-selling within key customer accounts and taking responsibility for developing and ultimately converting these new opportunities.
Good technical knowledge and understanding of UK EPR legislation including Packaging, WEEE and Batteries. IT proficiency in MS Office systems. Previous experience in key account management. Full UK Driver’s Licence.
Our client has offices based in London and the West Midlands. Although the company offers an Agile Working Policy, which will therefore allow for home working, the position also requires some travel to either office (or both) and travel to customer locations within the UK.
Key Account Manager (Extended Producer Responsibility) employer: WasteRecruit Ltd
Our client is an exceptional employer, offering a dynamic work environment where sustainability and compliance are at the forefront of their mission. With a strong focus on employee growth, they provide comprehensive training and development opportunities within a supportive team culture, ensuring that every team member can thrive while making a meaningful impact in the industry. The flexibility of their Agile Working Policy, combined with the chance to engage with high-profile clients across the UK, makes this role not only rewarding but also uniquely positioned for those passionate about environmental responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager (Extended Producer Responsibility)
✨Tip Number 1
Network like a pro! Reach out to your connections in the sustainability sector and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of EPR legislation. Make sure you can confidently discuss how your skills align with the company's mission to simplify compliance for their clients. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the ideal choice for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Key Account Manager position. We love seeing applications directly from our site, and it shows you’re genuinely interested in joining our team. Let’s make a positive impact together!
We think you need these skills to ace Key Account Manager (Extended Producer Responsibility)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience with EPR legislation and customer service, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills:Since the role requires IT proficiency in MS Office systems, make sure to mention any relevant software skills you have. We appreciate candidates who can hit the ground running, so don’t hold back on your tech know-how!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at WasteRecruit Ltd
✨Know Your EPR Stuff
Make sure you brush up on your knowledge of Extended Producer Responsibility legislation, especially around WEEE, packaging, and batteries. Being able to discuss these topics confidently will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Customer Service Skills
Since this role is all about maintaining high-quality customer service, think of specific examples from your past experiences where you've successfully resolved customer issues or improved client relationships. Be ready to share these stories during the interview.
✨Demonstrate Team Spirit
This position involves working closely with a small team, so highlight your ability to collaborate effectively. Share instances where you've worked as part of a team to achieve a common goal, and how you can contribute to a friendly and supportive work environment.
✨Prepare for Data Discussions
Given the importance of data accuracy in this role, be prepared to discuss your experience with data management and compliance. Think about how you've handled data submissions or audits in the past, and be ready to explain your approach to ensuring accuracy and meeting deadlines.
