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- Tasks: Manage key customer accounts and ensure compliance with environmental regulations.
- Company: Join a leading sustainability firm trusted by over 800 businesses.
- Benefits: Attractive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on sustainability while developing your career in a supportive team.
- Qualifications: Experience in key account management and knowledge of UK EPR legislation required.
- Other info: Agile working policy with travel to offices and customer locations.
The predicted salary is between 36000 - 60000 £ per year.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
West Midlands or London
£-Attractive salary and package
Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK.
Working within a small and friendly team, a vacancy exists for a Key Account Manager to:
- Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries.
- Maintain high quality customer services, enabling the company to retain existing customers and attract new ones.
- Provide expert advice to customers on EPR legislation.
Main Tasks:
- Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts.
- Resolve or escalate any internal and external customer issues.
- Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements.
- Work closely alongside colleagues and managers to collectively provide the highest standard of customer service.
- Contribute to customer retention and growth through engagement activities.
- Participate in data rounds, working to strict deadlines, collecting member data submissions for registration with regulatory bodies. Check and query data to satisfy the scheme that information submitted is accurate.
- Audit Members’ data/obligations through a combination of desk-based audits and audit visits.
- Responsible for Member information and contact details on the customer management system, ensuring regulatory requirements are met in terms of record keeping and changes.
- Support the development and implementation of changes resulting from new legislation.
- Identifying opportunities for cross-selling within key customer accounts and taking responsibility for developing and ultimately converting these new opportunities.
Essential Requirements:
- Good technical knowledge and understanding of UK EPR legislation including Packaging, WEEE and Batteries.
- IT proficiency in MS Office systems.
- Previous experience in key account management.
- Full UK Driver’s Licence.
Our client has offices based in London and the West Midlands. Although the company offers an Agile Working Policy, which will therefore allow for home working, the position also requires some travel to either office (or both) and travel to customer locations within the UK.
Ref: J9624
Key Account Manager (Extended Producer Responsibility) in Hounslow employer: WasteRecruit Ltd
Contact Detail:
WasteRecruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Extended Producer Responsibility) in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the sustainability sector and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EPR legislation. Make sure you can confidently discuss how your experience aligns with the role's requirements. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for opportunities on our website and apply directly. The sooner you get your application in, the better your chances of landing that interview.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you're the perfect fit.
We think you need these skills to ace Key Account Manager (Extended Producer Responsibility) in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience with EPR legislation and key account management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our client's mission. Keep it engaging and relevant to the role.
Showcase Your Customer Service Skills: Since this role involves maintaining high-quality customer service, be sure to include examples of how you've successfully managed customer relationships in the past. We love seeing real-life experiences!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WasteRecruit Ltd
✨Know Your EPR Legislation
Make sure you brush up on your knowledge of UK Extended Producer Responsibility legislation, especially around WEEE, packaging, and batteries. Being able to discuss specific regulations and how they impact businesses will show that you're not just familiar with the topic but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully managed key accounts or resolved customer issues. Highlighting your ability to maintain high-quality customer service will resonate well, as this is crucial for the role.
✨Demonstrate Data Proficiency
Since the role involves working with data submissions and audits, be ready to discuss your IT skills, particularly with MS Office. You might even want to mention any specific tools or software you've used in the past to manage customer information or compliance data.
✨Engagement and Growth Strategies
Think about how you can contribute to customer retention and growth. Prepare to share ideas on engagement activities or cross-selling opportunities you've identified in previous roles. This will show that you're proactive and have a strategic mindset, which is essential for a Key Account Manager.
