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For Companies At a Glance
- Tasks: Provide exceptional customer service and support for travel bookings.
- Company: Exciting travel company with a supportive work culture.
- Benefits: Competitive salary, bonuses, travel perks, and hybrid working setup.
- Why this job: Join a passionate team and help others create unforgettable travel experiences.
- Qualifications: Strong communication and sales skills, plus a love for travel.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A travel company is seeking a Customer Experience and Support Specialist in South Manchester. This role is key for providing exceptional customer service and post-sales support while also handling bookings and guiding customers.
Ideal candidates should possess strong communication and sales skills, adaptability, and a passion for travel.
The position offers a hybrid working setup and a competitive salary plus bonuses, in addition to travel perks and a supportive work culture.
Travel Customer Experience & Support Specialist employer: Wasteland Travel
Contact Detail:
Wasteland Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Experience & Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills in customer service and sales can shine through. We want you to show them why you’re the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and passion for travel. We believe that confidence is key when it comes to impressing potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our supportive work culture.
We think you need these skills to ace Travel Customer Experience & Support Specialist
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and how they relate to customer service.
Tailor Your Communication Style: Make sure your written application reflects the strong communication skills we’re looking for. Use clear, friendly language and don’t hesitate to showcase your adaptability in different situations.
Highlight Relevant Experience: Be sure to mention any previous roles where you provided customer support or handled bookings. We want to see how your past experiences can contribute to our team and enhance our customers' journeys.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wasteland Travel
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel trends, and the company's offerings. This will not only show your passion for travel but also help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role is all about customer experience, practice articulating your thoughts clearly. Use examples from past experiences where you successfully handled customer queries or resolved issues to demonstrate your communication prowess.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview. Prepare to handle a mock customer interaction, showcasing your problem-solving skills and adaptability. Think about how you would guide a customer through a booking or resolve a complaint effectively.
✨Highlight Your Sales Acumen
Prepare to discuss your sales experience and how you've successfully upsold products or services in the past. Be ready to share specific examples that illustrate your ability to connect with customers and meet their needs while driving sales.
