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- Tasks: Support day-to-day travel operations and ensure smooth logistics for our holiday products.
- Company: Join Powder24, a collaborative team behind exciting travel brands.
- Benefits: Competitive salary, bonuses, travel perks, and mental health support.
- Why this job: Kickstart your career in travel operations with real impact and growth opportunities.
- Qualifications: Highly organised, detail-oriented, and eager to learn in a fast-paced environment.
- Other info: Enjoy a legendary team ski trip and a supportive culture that values diversity.
The predicted salary is between 25000 - 27000 £ per year.
Department: Operations
Contract: Full-time, permanent
Salary: £25,000–£27,000 (dependent on experience)
Hours: 37.5 hours per week, with increased output during peak periods
Location: Manchester (Cheadle) Office-based with some flexibility.
About the role
The Operations Assistant role supports the day-to-day delivery of Powder24’s travel products across our portfolio of brands. Working closely with experienced operations colleagues, this role helps ensure that the systems, logistics, and behind-the-scenes details that underpin our holidays run smoothly and efficiently. This is an entry-level role, ideal for someone early in their career who is highly organised, systems-minded, and keen to learn how complex travel operations come together. You will be responsible for executing operational tasks with guidance and support, escalating issues when needed, and contributing to a fast-moving environment that changes significantly across the year.
Operations at Powder24 span transport, events, staffing, and ancillaries. While the exact focus of the role may vary, the core expectation is the same: to support operational delivery through strong administration, clear communication, and reliable attention to detail.
Key responsibilities
- Supporting the planning, booking, and administration of operational logistics such as transport, accommodation, events, or ancillary products
- Maintaining accurate data across internal systems, trackers, and shared tools
- Coordinating information between internal teams, suppliers, and delivery partners
- Responding to operational queries and assisting with issue resolution, escalating where appropriate
- Supporting peak-period delivery by helping manage last-minute changes and urgent requests
- Assisting with the preparation and distribution of operational information and documentation
- Providing general administrative support to the wider operations team as required
This role may include occasional overseas travel or on-the-ground support during peak operational periods, as needed.
Skills and experience
Essential
- Highly organised, with strong attention to detail
- Comfortable working with systems, spreadsheets, and shared tools (Excel or Google Sheets)
- Able to follow processes accurately while adapting when circumstances change
- Clear and confident communicator, particularly in written communication
- Able to manage multiple tasks and priorities in a time-pressured environment
- Willing to learn, take feedback, and develop new skills
Desirable
- Previous experience in an operations, logistics, travel, or events environment
- Familiarity with fast-paced, seasonal, or deadline-driven work
- Interest in travel, logistics, or live delivery environments
Behaviours and ways of working
Successful Operations Assistants at Powder24 typically demonstrate:
- Systems thinking: understanding how individual tasks fit into a wider operational picture
- Adaptability: remaining calm and flexible when plans change
- A growth mindset: actively seeking to learn, improve, and build capability over time
- Strong organisation: managing detail without losing sight of priorities
- Reliability: delivering tasks accurately and on time, especially during peak periods
Working at Powder24
Powder24 is the platform behind a portfolio of specialist travel brands. While each brand operates independently, our operations teams work collaboratively across the group to deliver high-quality experiences. This role is office-centric, with increased output during peak seasons. The nature of ski travel operations means that some evening, weekend, or peak-period work may be required, balanced by quieter periods at other times of the year.
What you’ll get with us
- Competitive salary plus bonus of up to 15%
- Legendary all-expenses-paid Team Ski trip, open to everyone
- Generous travel perks, including staff, friends and family discounts and Powder24 travel credit
- Long service rewards, including additional annual leave
- Mental health support with confidential counselling through Spill
- Fitness, wellbeing, and lifestyle perks via WellHub
- A strong social calendar and team events throughout the year
- Clear development opportunities, exposure to senior leaders, and support to grow your career
- A supportive, down-to-earth culture where people genuinely look out for each other
Our Commitment to Equality and Diversity: We are an equal opportunity employer and prohibit discrimination and harassment of any kind. We believe in treating everyone with dignity, consideration, and fairness. We encourage and welcome all applicants to apply, regardless of background or identity.
Operations Assistant employer: Wasteland Travel
Contact Detail:
Wasteland Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their travel products and be ready to discuss how your skills can help streamline their processes. Show them you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your communication skills! As an Operations Assistant, clear communication is key. Try mock interviews with friends or family to get comfortable articulating your thoughts and experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Powder24!
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Assistant role. Highlight your organisational skills and any relevant experience, even if it's from school or previous jobs. We want to see how you fit into our team!
Show Off Your Attention to Detail: In this role, attention to detail is key! When you're writing your application, double-check for typos and ensure everything is clear and concise. This will show us that you can handle the operational tasks we need you to manage.
Communicate Clearly: Since clear communication is essential in this role, make sure your written application reflects that. Use straightforward language and structure your thoughts logically. We want to see how you express yourself in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Powder24!
How to prepare for a job interview at Wasteland Travel
✨Know Your Operations
Before the interview, take some time to research Powder24 and its operations. Understand how their travel products work and what makes them unique. This will not only show your interest but also help you answer questions more effectively.
✨Showcase Your Organisation Skills
As an Operations Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how it contributed to a successful outcome.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role requires strong written communication, consider preparing a brief email or message that you might send in a professional context. This will demonstrate your ability to communicate effectively.
✨Embrace Adaptability
Be ready to discuss how you've handled changes or unexpected challenges in previous roles. The travel industry can be unpredictable, so showcasing your adaptability and problem-solving skills will resonate well with the interviewers.
