Travel Customer Experience & Support Specialist in Manchester
Travel Customer Experience & Support Specialist

Travel Customer Experience & Support Specialist in Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide exceptional customer service and support for travel bookings.
  • Company: Exciting travel company with a supportive work culture.
  • Benefits: Competitive salary, bonuses, travel perks, and hybrid working setup.
  • Why this job: Join a passionate team and help others create unforgettable travel experiences.
  • Qualifications: Strong communication and sales skills, plus a love for travel.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

A travel company is seeking a Customer Experience and Support Specialist in South Manchester. This role is key for providing exceptional customer service and post-sales support while also handling bookings and guiding customers.

Ideal candidates should possess strong communication and sales skills, adaptability, and a passion for travel.

The position offers a hybrid working setup and a competitive salary plus bonuses, in addition to travel perks and a supportive work culture.

Travel Customer Experience & Support Specialist in Manchester employer: Wasteland Travel

Join a dynamic travel company in South Manchester as a Travel Customer Experience & Support Specialist, where you will thrive in a supportive work culture that values exceptional customer service and teamwork. Enjoy a hybrid working setup, competitive salary with bonuses, and unique travel perks that enhance your passion for exploration while fostering your professional growth in the vibrant travel industry.
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Contact Detail:

Wasteland Travel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Travel Customer Experience & Support Specialist in Manchester

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company and its values, especially their approach to customer experience. We want to see you shine by showing how your skills align with their mission.

✨Tip Number 3

Show off your passion for travel! Share your travel experiences during interviews or networking events. It’s a great way to connect with others and demonstrate your enthusiasm for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Travel Customer Experience & Support Specialist in Manchester

Customer Service
Post-Sales Support
Booking Management
Communication Skills
Sales Skills
Adaptability
Passion for Travel
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and how they relate to customer service.

Tailor Your Communication Style: Make sure your written application reflects the strong communication skills we’re looking for. Use clear, friendly language and keep it professional yet approachable – just like how we interact with our customers!

Highlight Relevant Experience: Don’t forget to mention any previous roles where you’ve provided customer support or handled bookings. We want to see how your past experiences can contribute to our team and enhance our customer experience.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in South Manchester!

How to prepare for a job interview at Wasteland Travel

✨Know Your Travel Stuff

Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel trends, and the company's offerings. This will not only show your passion for travel but also help you answer questions confidently.

✨Showcase Your Communication Skills

Since this role is all about customer experience, practice articulating your thoughts clearly. Use examples from past experiences where you successfully handled customer queries or resolved issues to demonstrate your communication prowess.

✨Be Ready for Role-Play Scenarios

Expect some role-play during the interview. Prepare to handle a mock customer interaction, showcasing your problem-solving skills and adaptability. Think about how you would guide a customer through a booking or resolve a complaint effectively.

✨Highlight Your Sales Acumen

Prepare to discuss your sales experience and how you've successfully upsold products or services in the past. Be ready to share specific examples that illustrate your ability to connect with customers and meet their needs while driving sales.

Travel Customer Experience & Support Specialist in Manchester
Wasteland Travel
Location: Manchester

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