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For Companies At a Glance
- Tasks: Engage with clients, convert enquiries into sales, and provide excellent customer service.
- Company: Join Waste King Recycling Ltd, a leading waste collection company with 18 years of experience.
- Benefits: Enjoy a competitive salary, commission, team bonuses, and 28 days holiday plus more!
- Why this job: Be the first point of contact, make a difference, and thrive in a supportive team culture.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Receive comprehensive training and work in a friendly, high-achieving environment.
The predicted salary is between 20000 - 30000 £ per year.
Position available: Waste Recycling Advisor
Location: Wingrave (HP22 4LW)
Company: Waste King Recycling Ltd
Employment Type: Full time
About Us: Waste King Recycling Ltd is a specialist waste collection company with over 18 years of experience, proudly employing more than 35 local team members. As we continue to grow, we are seeking an ambitious, dedicated, and proactive Customer Service or Sales professional to join our strong team. If you have a can-do attitude and can deliver excellent customer satisfaction, then we want to hear from you.
What we believe:
- Clients should always experience exceptional Customer Service
- We should always go above and beyond to continually exceed client expectations
The role: We are looking to hire an exceptional Customer Service Advisor. A friendly, knowledgeable and confident communicator who will help convert new inbound client enquiries into long-term customers. If you have a competitive streak, you will thrive in this challenge. The successful candidate will receive inbound enquiries from domestic and corporate customers. We will provide you with outstanding training and support to enable you to convert enquiries into sales. Your role will be to ask engaging questions, fact find and understand client requirements. You will then advise clients on solutions our company can provide to assist them with their waste recycling needs. This role is critically important to the company as you will be the first point of contact with customers, and first impressions last! We provide in-house training, industry and product knowledge and a thorough induction process. You will be based in our Wingrave office, handling both telephone and email enquiries. All targets in the role are both realistic and achievable.
Skills and Experience:
- Previous customer service experience is essential
- Fantastic verbal communication skills – listening, processing information, and explaining are essential
- Attention to detail and the ability to write clear and accurate emails to clients are also essential
- You will bring enthusiasm and great organisation to the role
Remuneration & Benefits:
- c. £25,000 pa + commission + team bonus (Depending on skills and previous experience)
- A friendly and high-achieving team environment
- Ongoing training and support
- Fantastic salary and commission structure
- Company pension scheme
- 28 days’ holiday, increasing 1 day per year up to 5 years
Waste Recycling Advisor employer: WasteKing
Contact Detail:
WasteKing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Recycling Advisor
✨Tip Number 1
Familiarise yourself with Waste King Recycling Ltd's services and values. Understanding their commitment to exceptional customer service will help you align your approach during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your proactive attitude and ability to exceed client expectations.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations. Since the role involves handling both telephone and email enquiries, being able to articulate your thoughts clearly and confidently will be crucial in making a great first impression.
✨Tip Number 4
Show your enthusiasm for the waste recycling industry. Research current trends and challenges in waste management, and be ready to discuss how you can help clients navigate these issues, demonstrating your knowledge and passion for the field.
We think you need these skills to ace Waste Recycling Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the Waste Recycling Advisor role. Emphasise your communication abilities and any previous sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Waste King Recycling Ltd and how your skills can contribute to their mission of exceptional customer service.
Showcase Your Communication Skills: Since the role requires excellent verbal and written communication, ensure your application is free from errors. Use clear and concise language, especially in your emails and cover letter.
Highlight Your Customer Service Philosophy: In your application, discuss your approach to customer service. Share examples of how you've gone above and beyond to meet client needs, reflecting the company's belief in exceptional service.
How to prepare for a job interview at WasteKing
✨Showcase Your Customer Service Skills
Since the role requires previous customer service experience, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to listen actively and communicate clearly.
✨Demonstrate Your Knowledge of Waste Recycling
Familiarise yourself with basic waste recycling concepts and the services offered by Waste King Recycling Ltd. Showing that you understand the industry will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare Engaging Questions
Asking insightful questions during the interview can show your enthusiasm for the position. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. This will also help you gauge if the company is the right fit for you.
✨Exude Enthusiasm and Confidence
A friendly and confident demeanour can make a lasting impression. Practice your body language and tone of voice to ensure you come across as approachable and enthusiastic about the opportunity to join their team.
