At a Glance
- Tasks: Lead and develop the Upsell team to drive revenue growth and maximise customer value.
- Company: Dynamic sales-focused company based in Newcastle upon Tyne.
- Benefits: Competitive salary, performance bonuses, 25 days leave, and personal healthcare.
- Other info: Join a supportive environment with great career development opportunities and social events.
- Why this job: Make a real impact by enhancing customer relationships and driving commercial success.
- Qualifications: Experience in managing sales teams and strong leadership skills required.
The predicted salary is between 45000 - 45000 £ per year.
We are looking for an Upsell Manager to join our Sales department and lead the performance, development, and engagement of our Upsell function. This role is responsible for supporting the Upsell Team Manager and wider team, driving revenue growth through existing customer relationships, and ensuring upsell, cross-sell, and account growth opportunities are consistently maximised. You will play a key role in developing people, improving performance, and contributing to the continued commercial success of the business.
Key responsibilities
- Leading, coaching, and developing the Upsell Team Manager and wider Upsell team.
- Driving departmental performance against revenue, margin, conversion, productivity, and quality targets.
- Supporting performance management, coaching, and employee development activities.
- Identifying opportunities to increase customer value and maximise account growth.
- Monitoring performance data and implementing improvement actions.
- Supporting employee engagement, wellbeing, and succession planning.
- Identifying trends, risks, and opportunities to improve commercial performance.
- Supporting recruitment, onboarding, and talent development activities.
- Working collaboratively with other departments to achieve business objectives.
- Leading change initiatives and continuous improvement activities.
- Ensuring compliance with company policies, procedures, and quality standards.
Essential requirements for this role include
- Experience managing Team Managers within a sales or commercial environment.
- Proven success in delivering revenue and commercial objectives.
- Strong coaching, communication, and leadership skills.
- Ability to analyse performance information and make data-driven decisions.
- Strong organisational, planning, and problem-solving skills.
- Commercially focused with a commitment to achieving results.
- Ability to work effectively in a fast-paced and evolving environment.
What we offer
- Competitive salary.
- OTE and performance-based bonus opportunities.
- 25 days annual leave plus bank holidays.
- Employer pension contributions.
- Personal healthcare plan.
- Employee Assistance Programme with 24-hour GP access.
- Group Income Protection.
- Training and development opportunities.
- Personalised career development pathways.
- Supportive and collaborative working environment.
- Company social events.
Upsell Manager in Newcastle upon Tyne employer: Waste Managed Ltd
Join a dynamic and supportive team as an Upsell Manager in our Newcastle upon Tyne office, where we prioritise employee growth and engagement. With competitive salaries, performance-based bonuses, and a strong focus on personal development, we foster a collaborative work culture that encourages innovation and success. Enjoy a range of benefits including generous annual leave, healthcare plans, and social events, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Upsell Manager in Newcastle upon Tyne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Upsell Manager at Waste Managed Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Waste Managed Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Upsell Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Upsell Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Waste Managed Ltd:When writing your cover letter, make sure to tailor your message specifically for Waste Managed Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Waste Managed Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Waste Managed Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Waste Managed Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Waste Managed Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
