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For Companies At a Glance
- Tasks: Engage with customers, convert enquiries into sales, and provide exceptional service.
- Company: Join a dynamic team focused on exceeding client expectations in waste disposal solutions.
- Benefits: Enjoy a competitive salary, commission, ongoing training, and 28 days holiday plus perks.
- Why this job: Be the first point of contact, make an impact, and thrive in a supportive environment.
- Qualifications: Graduates with customer service experience and excellent communication skills are preferred.
- Other info: Work from our Wingrave office with realistic targets and a friendly team atmosphere.
The predicted salary is between 18480 - 21000 £ per year.
What we believe:
- Clients should always experience exceptional Customer Service.
- We should always go above and beyond, to continually exceed client expectations.
If you have a can-do attitude and can deliver excellent customer satisfaction, then we want to hear from you.
The role:
We are looking to hire an exceptional Graduate Inbound Sales Advisor. The successful candidate will receive inbound enquiries from domestic and corporate customers. We will provide you with outstanding training and support to enable you to convert enquiries into sales.
Your role will be to ask engaging questions, fact find and understand client requirements. You will then advise clients on solutions our company can provide to assist them with their waste disposal needs. This role is critically important to the company as you will be the first point of contact with customers, and first impressions last!
A friendly, knowledgeable and confident communicator will help convert new inbound client enquiries into long term customers. If you have a competitive streak you will thrive in this challenge.
We provide in house training, industry and product knowledge and a thorough induction process. We are looking for a customer service champion!
You will be based in our Wingrave office, handling both telephone and email enquiries. All targets in the role are both realistic and achievable.
Skills and Experience
- Graduates with previous customer service experience required.
- Fantastic verbal communication skills - listening, processing information, explaining is essential, as is a can-do attitude.
- Attention to detail and the ability to write clear and accurate emails to clients is also essential.
- You will bring energy, enthusiasm and great organisation to the role.
Remuneration & Benefits
- £23,000 - £25,000 pa plus commission & bonus.
- A friendly and high achieving team environment.
- Ongoing training and support.
- Fantastic salary and commission structure.
- Company pension scheme.
- 28 days holiday, increasing 1 day per year up to 5 years.
Graduate Inbound Sales Advisor employer: Waste King
Contact Detail:
Waste King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Inbound Sales Advisor
✨Tip Number 1
Familiarise yourself with our company and the waste disposal industry. Understanding our services and how they benefit clients will help you engage more effectively during the interview process.
✨Tip Number 2
Practice your verbal communication skills. Since this role requires excellent listening and explaining abilities, consider role-playing scenarios where you respond to customer inquiries to build your confidence.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've gone above and beyond for clients in the past. This will demonstrate your can-do attitude and commitment to exceptional service.
✨Tip Number 4
Be ready to discuss how you handle challenges and maintain organisation in a fast-paced environment. Highlighting your energy and enthusiasm will resonate well with our team culture.
We think you need these skills to ace Graduate Inbound Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer service experience and showcases your communication skills. Use specific examples that demonstrate your ability to exceed client expectations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role of Graduate Inbound Sales Advisor. Mention your can-do attitude and how you can contribute to exceptional customer service, as well as your eagerness to learn and grow within the company.
Showcase Your Communication Skills: In your application, emphasise your verbal and written communication skills. Provide examples of how you've effectively communicated with clients in the past, whether through phone calls or emails.
Highlight Your Attention to Detail: Demonstrate your attention to detail by ensuring your application is free from errors. This includes proofreading your CV and cover letter, as well as making sure all information is accurate and relevant to the job description.
How to prepare for a job interview at Waste King
✨Show Your Customer Service Skills
Since the role is all about exceptional customer service, be prepared to share examples from your past experiences. Highlight situations where you went above and beyond for a customer, demonstrating your can-do attitude.
✨Ask Engaging Questions
During the interview, practice asking open-ended questions. This shows that you understand the importance of fact-finding and are keen to understand client requirements, which is crucial for the role.
✨Demonstrate Communication Skills
Your verbal communication skills will be key in this position. Make sure to articulate your thoughts clearly during the interview and listen actively to the interviewer's questions, showcasing your ability to process information effectively.
✨Express Enthusiasm and Energy
Let your passion for the role shine through. Employers are looking for candidates who bring energy and enthusiasm to their work. Share why you’re excited about the opportunity and how you can contribute to the team.
