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- Tasks: Patrol the borough, investigate complaints, and tackle anti-social behaviour.
- Company: Join Brent Council in making communities safer and stronger.
- Benefits: Earn ÂŁ16 per hour with full-time hours and on-site parking.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in community engagement or customer service is essential.
- Other info: Comprehensive training and support provided for all new recruits.
The predicted salary is between 13 - 16 ÂŁ per hour.
Are you passionate about making communities safer and tackling anti‑social behaviour? We’re looking for a proactive and dedicated Neighbourhood Patrol Officer to join our team working with Brent Council. This is a varied, hands‑on role where you’ll patrol the borough, investigate complaints, and work closely with local partners to reduce anti‑social behaviour and improve public safety.
Base Pay Location: Brent Council, Wembley
Pay: ÂŁ16 per hour
Hours: Full‑time, Wednesday‑Sunday, 37.5 hours per week.
What You’ll Do
- Investigate and respond to complaints of anti‑social behaviour within agreed timescales
- Gather and compile evidence to a standard suitable for legal proceedings
- Develop and lead partnership‑based action plans to resolve complex ASB issues
- Patrol the streets to identify and address ASB hotspots
- Engage with individuals in the community, including vulnerable and street populations
- Attend meetings and work closely with community groups and partners
- Create high‑quality reports and maintain accurate records
- Use a mix of prevention, early intervention, education, and enforcement methods
What We’re Looking For
- At least 1 year’s experience in statement taking, community engagement, or customer service
- Strong written and verbal communication skills
- Calm, professional, and resilient under pressure
- Excellent organisational and time‑management abilities
- Problem‑solving mindset with an investigative approach
- Ability to prioritise workload and meet deadlines
- Previous experience working in partnership settings is desirable
What We Offer
- £16 per hour, full‑time contract Wednesday to Sunday, 37.5 hours per week, between the hours of 12 pm and 10 pm
- On‑site parking
- Comprehensive training and support
- Opportunities to work closely with council partners and make a real difference in your community
All successful candidates will be required to undergo vetting as part of the recruitment process. Full cooperation with the screening process is essential. If you’re ready to make a meaningful impact and help reduce anti‑social behaviour in Brent, apply now and join us in building safer, stronger communities.
Neighbourhood Patrol Officer employer: Waste Investigations Support & Enforcement (WISE)
Contact Detail:
Waste Investigations Support & Enforcement (WISE) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Patrol Officer
✨Tip Number 1
Get to know the community you're applying to serve. Spend some time walking around Brent, chatting with locals, and understanding their concerns. This will not only help you in interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! As a Neighbourhood Patrol Officer, you'll need to engage with various people. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Prepare for your interview by researching common anti-social behaviour issues in Brent. Being knowledgeable about local challenges will impress the interviewers and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us in making communities safer.
We think you need these skills to ace Neighbourhood Patrol Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community safety and tackling anti-social behaviour shine through. We want to see that you genuinely care about making a difference in Brent!
Highlight Relevant Experience: Make sure to showcase any experience you have in statement taking, community engagement, or customer service. We’re looking for candidates who can demonstrate their skills in these areas, so don’t hold back!
Be Clear and Concise: Your written application should be easy to read and straight to the point. Use clear language and structure your thoughts well. Remember, we appreciate strong written communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at Waste Investigations Support & Enforcement (WISE)
✨Know Your Community
Before the interview, take some time to research Brent and its communities. Understand the specific anti-social behaviour issues they face and think about how you can contribute to solutions. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Communication Skills
As a Neighbourhood Patrol Officer, strong communication is key. Prepare examples of how you've effectively engaged with the community or resolved conflicts in the past. Practise articulating these experiences clearly, as this will demonstrate your ability to handle challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled problems or investigated complaints. Be ready to discuss your thought process and the steps you took to resolve issues. This will highlight your investigative approach and problem-solving mindset, which are crucial for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to potential situations you might face on the job. Practise answering these by considering various outcomes and your strategies for managing them. This will help you feel more confident and prepared during the interview.
