Front-Line Team Leader - Environmental Enforcement Officer
Location: Manchester
Pay: From £15.00 per hour
Salary: £35,100 - £41,000 per year, based on experience and performance
Hours: Full-time, 40-45 hours per week
About The Role
We’re looking for a confident, driven and experienced Front-Line Team Leader to join our Environmental Enforcement operation in Manchester. This is a hands‑on leadership position for someone who is comfortable leading from the front. You won’t just be managing from behind a desk. You’ll be out on the ground alongside your team, setting standards, driving performance and ensuring our Environmental Enforcement Officers deliver a professional and effective service. The successful candidate will be responsible for the day-to‑day leadership of a front‑line enforcement team, with a strong focus on performance, officer development, compliance and operational standards.
About WISE
Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly‑tipping, dog fouling and duty of care offences. Using experienced teams, professional training and modern technology, we provide visible, fair and effective environmental enforcement services that help councils keep their communities cleaner and safer.
Key Responsibilities
- Lead and manage Environmental Enforcement Officers on daily patrols
- Monitor performance and ensure operational expectations are achieved
- Coach, support and develop officers
- Issue Fixed Penalty Notices (FPNs) where appropriate
- Support officers during challenging or escalated situations
- Ensure enforcement activity is professional and compliant
- Review reports, evidence and documentation
- Deliver team briefings and performance feedback
- Liaise with senior management and council representatives
- Maintain a strong front‑line presence across Manchester
What We’re Looking For
- Previous Team Leader, supervisory or management experience
- Enforcement, security or similar front‑line experience is desirable
- Strong leadership and people‑management skills
- Confident managing performance and challenging situations
- Excellent communication and organisational skills
- Professional, proactive and results‑focused
- Comfortable working outdoors in all weather conditions
- Full UK driving licence
What We Offer
- £15.00 per hour starting rate
- £35,100 - £41,000 annual earning potential, based on experience and performance
- 40-45 hours per week
- Full-time, permanent position28 days annual leave including bank holidays
- Pension scheme
- Full uniform and training
- Overtime opportunities
- Career progression and development
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Environmental Support & Enforcement Team Leader in Manchester employer: Waste Investigations Support & Enforcement (WISE)
Medway Council is an excellent employer for those passionate about environmental conservation and community engagement. With a strong emphasis on teamwork and independence, employees benefit from a supportive work culture that fosters professional growth and development. The role of Outdoor Environmental Enforcement Officer offers the unique advantage of working outdoors in vibrant town centres, making a meaningful impact on local communities while enjoying a fulfilling career.
Contact Details:
Waste Investigations Support & Enforcement (WISE) Recruitment Team
