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For Companies At a Glance
- Tasks: Support customers and drive sales by handling inquiries and promoting products.
- Company: Waste Connections is a leading waste services company focused on community impact and employee empowerment.
- Benefits: Enjoy competitive wages, retirement plans, medical benefits, and unique perks like scholarships and stock options.
- Why this job: Join a vibrant culture that values initiative, creativity, and community involvement while developing your skills.
- Qualifications: Strong communication skills, sales experience, and the ability to thrive in a fast-paced environment are essential.
- Other info: This role offers opportunities for professional growth and a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS
Waste Connections does not “sell” or “Share your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.
If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the PRIVACY REQUEST FORM privacyinfo@wasteconnections.com or call our toll-free number at (844) 858-2240.
Inside Sales and Customer Service Representative page is loaded
Inside Sales and Customer Service Representative
Apply locations 7155-Peterborough time type Full time posted on Posted 3 Days Ago job requisition id R-90308
Why Choose Us:
We are Waste Connectionsof Canada,an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description:
The Customer Service / Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing product information, processing orders, and proactively reaching out to existing and potential clients to promote products or services. The ideal candidate is a strong communicator with a customer-first mindset, capable of building relationships, resolving issues efficiently, and identifying sales opportunities.
The main accountabilities are:
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In office 5 days a week 8-5 working with sales team
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Sourcing new business opportunities
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Enter intelligence gathered into our ARES and Trux systems for future follow up.
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Working with operations and administrative staff in a team environment but must be capable of working independently.
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Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
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Work with sales team to call on all sales campaigns/promotions, new service launch and other sales related initiatives
What We Need From You:
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Telephone sales and customer skills are a key component of the position with successful track record of maintaining existing business, prospecting and closing new business.
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Excellent phone etiquette and demeanor.
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Excellent written and verbal communication skills.
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Maintain and develop existing business best practices.
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Ability to operate in a fast-paced and dynamic business environment and be prepared to develop and execute strategies
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Ability to learn and use multiple computer systems simultaneously
What You’ll Get From Us:
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Competitive Wages
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Retirement Plan with company match; let us help you save for your future
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Benefits; Medical, Dental, Vision
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Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
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Insurance: Life, Short Term/Long Term Disability
With competitive base salary, and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
About Us
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
Work Hard/Play Hard Culture
Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.
FOSTERING AN INCLUSIVE CULTURE FOR ALL
At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
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Inside Sales and Customer Service Representative employer: Waste Connections, Inc.
Contact Detail:
Waste Connections, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales and Customer Service Representative
✨Tip Number 1
Familiarise yourself with Waste Connections' services and values. Understanding their commitment to community and sustainability will help you align your responses during interviews, showcasing that you're a good cultural fit.
✨Tip Number 2
Practice your phone etiquette and communication skills. Since the role heavily involves telephone sales and customer service, being able to demonstrate excellent verbal communication in mock calls can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Waste Connections. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to discuss your experience with sales strategies and customer relationship management. Prepare specific examples of how you've successfully maintained and developed business relationships in previous roles.
We think you need these skills to ace Inside Sales and Customer Service Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Inside Sales and Customer Service Representative position. Understand the key responsibilities and required skills, such as excellent communication and customer service abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and customer service. Use specific examples that demonstrate your ability to handle inquiries, process orders, and build relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention how your skills align with the company's values and culture, and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Waste Connections, Inc.
✨Showcase Your Communication Skills
As an Inside Sales and Customer Service Representative, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. Practice answering common questions clearly and concisely, and consider how you can convey complex information simply.
✨Understand the Company Culture
Waste Connections prides itself on a unique culture that values self-directed and empowered employees. Research the company’s values and be ready to discuss how your personal work ethic aligns with their culture. This will show that you are not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare for Role-Specific Scenarios
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will help illustrate your capability to thrive in a fast-paced environment.
✨Demonstrate Your Sales Acumen
Since the role involves driving sales growth, be ready to discuss your previous sales experiences. Highlight any successful strategies you've used to close deals or maintain client relationships. Showing that you have a proactive approach to sales will make you stand out as a candidate.
